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Tata Motors announces its nationwide free monsoon check-up camps

July 14, 2019, 02:30 PM IST by Aditya Nadkarni
Tata Motors announces its nationwide free monsoon check-up camps

Tata Motors will conduct a countrywide free monsoon check-up campaign from 15 July to 25 July. Select dealerships across the country will also be conducting new car displays, loan cum exchange melas and free evaluation of old cars.

As part of the offers available during the said days, customers can avail discounts on roadside assistance (RSA) policies, spare parts, labour as well as oil top-up and change. Customers stand to get a 10 per-cent discount on RSA policies sold during the monsoon campaign. Similarly, discounts of up to 10 per-cent for personal segment customers and 15 per-cent for Fleet Segment Customers can be availed upon oil change or top-up, respectively.

Speaking on the occasion, Subhajit Roy, Senior General Manager & Head Customer Care, Tata Motors, said “Customer service at Tata Motors is key to its business, which has evolved over the years. We have introduced a wide range of service offerings to keep pace with the changing demands of the market and meet all customer needs in a timely manner by maintaining competitive and enhancing quality. The resultant is an improved standalone second rank in the JD Power Customer Service Index. Through the roll-out of the free monsoon check-up camp, we will cater to all Tata Motors’ passenger car and utility vehicle owners this monsoon. We strongly believe that after-market services are imperative to enhance customer experience and annual service camps serve as an ideal platform to gather customer insights and understand their aspirations better.”

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