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Hyundai tops JD Power’s after-sales ranking, but sales drop a little in October

November 03, 2017, 03:58 PM IST by Omkar Thakur
Hyundai tops JD Power’s after-sales ranking, but sales drop a little in October

Hyundai India has trucked 49,588 cars from their factory in October 2017, a little less than the 50,017 units it sold in October 2016. The sales numbers have also marginally dipped as compared to the previous month when Hyundai was able to sell 50,028 units.

On the brighter side, J.D. Power’s 2017 survey has ranked Hyundai at the top of the After Sales Customer Satisfaction index. With this vote of confidence from one of the most trusted surveys in India, Hyundai has certainly added a feather to its cap. In fact, the carmaker has scored 923 points, the maximum ever in this category. Hyundai has beaten the industry benchmark, Maruti Suzuki, at service satisfaction and that says a lot about the company’s achievements.

With the new Hyundai Verna searing to the top of the C-segment sales immediately after its launch and the Xcent faring steadily, Hyundai sales will certainly see the upward trend in time to come. The Grand i10 as well as the Elite i20 have been performing steadily along with the Creta. The Elite i20 was launched in 2014 and we think it is due for a facelift and if we are right, we might get to see one at the Auto Expo 2018, if not earlier.

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