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Volkswagen extends relief service support to flood affected customers in Vadodara

August 06, 2019, 03:26 PM IST by Aditya Nadkarni
Volkswagen extends relief service support to flood affected customers in Vadodara

- Free road side assistance for flood-affected cars in Vadodara

- Customers will also be offered discounts on repairs

Volkswagen has announced comprehensive support services for flood-affected vehicles in Vadodara. Owing to the widespread destruction caused by the tropical storm, the company has announced free roadside assistance and special initiatives in support of affected customers in the region.

Customers in Vadodara can avail free roadside assistance by calling on toll-free numbers (1800 102 1155 or 1800 419 1155). Under roadside assist, affected cars would be transported free of cost to the nearest Volkswagen service centre. To ensure customer support at this crucial time, the brand has issued necessary repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be supported with benefits on the service repair invoice by Volkswagen dealer partners in the respective cities.

Speaking about this initiative, Steffen Knapp, Director, Volkswagen Passenger Cars said, “Owing to severe floods in Vadodara, we, at Volkswagen are taking special measures to address the ongoing inconvenience faced by our esteemed customers. Our team of highly experienced service technicians present across Gujarat, are working dedicatedly towards providing timely and seamless services to our customers in order to bring the situation back to normal.”

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