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Mercedes Benz India inaugurates new service facility in Kolhapur

July 18, 2019, 07:05 PM IST by Aditya Nadkarni
Mercedes Benz India inaugurates new service facility in Kolhapur

- The new Trinity Motors service facility is located off the Bangalore highway

- The service facility features four service bays and can serve up to 1,000 cars a year

Mercedes-Benz inaugurated a new service facility in Kolhapur. The facility is Trinity Motors’ third outlet in the state of Maharashtra and 94th outlet for the brand in India. Spread across an area of 52,000 square feet, the facility is located off the Bangalore highway. 

The new Trinity Motors service facility features four service bays and can serve up to 1,000 cars in a year. The facility is equipped with a customer lounge, digital service drive kiosk and a merchandise and accessories section.

Speaking on the occasion, Martin Schwenk, MD and CEO, Mercedes-Benz India, said, “Over the years, Mercedes-Benz has become synonymous with quality customer services. We believe that service excellence will be the differentiating factor in the luxury car segment. With 66 service touch points, today, Mercedes-Benz has the highest number of service facilities in India amidst the luxury car segment. We will continue to up the ante with our innovative efforts towards customer services. These customer service initiatives has resulted in us attaining the no. 1 position in J.D. Power Customer Satisfaction and Sales Satisfaction Index. With customers at the heart of business, we will continue to make efforts to ensure top-notch service quality and be the ‘Mercedes of Service’ for our customers.”

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