> With over 500 two-wheelers, service support now available at 475 locations across India
> Provides support at the customer’s location for added convenience
Hyundai Motor India has expanded its ‘Door-Step Advantage’ initiative to 475 locations across India by now using over 500 two-wheelers.
This initiative is in-line with Hyundai’s after-sales service motto of ‘Right Here, Right Care’ which looks to enhance the customer’s experience by providing the best possible support. As per the ‘Door-Step Advantage’, customers are offered support for minor repairs, ‘Dry Wash’ and car detailing (exterior and interior upgrade) at the location of their choice. Customers can also avail of this convenience by booking and paying online.
S. Punnaivanam, Vice President- Service, Hyundai Motor India, said, “Hyundai is a caring brand and as a lifetime partner and beyond, Hyundai has always emphasized on best service support for its customers. The Door-Step Advantage makes the entire service experience fast, seamless and hassle-free, which in-turn, strengthens customer trust.”
It goes without saying that Hyundai’s customer-centric approach enabled it to retain the #1 rank in the J D Power CSI for two consecutive years (2017/2018-Mass Market Brands).