In an effort to strengthen its foothold in the Indian market, Hyundai has inaugurated its fifth global quality and training centre in India. Named as India Quality Centre (INQC), the facility is based in Faridabad, Haryana. The centre claims to focus on ‘top level safety quality’ by communicating and understanding customer feedbacks to eliminate potential risks. Moreover, the centre will also significantly monitor aspects including vehicle durability, unexpected safety issues, system and vehicles bench marking.
The Korean automaker claims that the new INQC gets equipment which is at par with world-class diagnostic research and development tools for examination of vehicle communication and complete engine diagnosis. The centre also studies new cars from their pilot stage till its launch in the market. The pilot stage cars, at each development stage are checked for both, static and dynamic tests to ensure high quality products.
Speaking at the inauguration of INQC facility, Y K Koo, MD and CEO, HMIL said, “We are glad to inaugurate the Global Quality and Training Centre in India. Hyundai is a customer centric company and focuses on customer delight through quality products and services. With the opening of India Quality Centre (INQC), Hyundai Motor further aims to reinforce its commitment to unmatched quality with focus on ‘Zero Defect’ vehicles. In our constant endeavor to become the Lifetime partner for our customers, we will continue to focus on delivering top levelvehicle safety and bring innovative mobility solutions based on human-centric, eco-friendly technologies and services.”
Hyundai currently has around six training centres in the country and plans to train over 15,000 dealers by the end of this year. Additionally, the automaker plans to inaugurate two new Training centers at Guwahati and Ahmedabad by end of 2017. In an effort to support the Skill India initiative, Hyundai India has tied-up with a minimum of one ITI in every state and is collaborating with Polytechnic colleges across India for employment generation, thus contributing to the automobile sector for skilled manpower.