Mercedes-Benz India today inaugurated the first state-of-the-art authorized service center for Buses in Northern India- PMG Automobiles Pvt. Ltd near Chandigarh. The facility was inaugurated by Mr. Devdutta Chandavarkar, Director, After Sales, Mercedes-Benz India and Mr. Mohit Pratap Singh, Principal owner, PMG Automobiles Private Ltd.
The service station is set up for catering to Mercedes-Benz buses â€“ both two and multi axle is at par with global standards. Spread over an area of 30000 sq. ft with a team of trained personnel, the workshop is the effrt f an initial investment of Â Rs.30+ lakh in its establishment including the infrastructure, machinery and tools.
This service station has the capacity to service 2 buses daily ensuring on time service and maintenance support to the customers in Chandigarh, Punjab Haryana and other neighbouring areas. Additionally the service station offers a broad suite of functionalities such as Body & Paint repair, Wheel Alignment etc. The technical support staff from the service station has undergone extensive training by Mercedes-Benz to cater to diverse customer requirements and ensuring high quality delivery.
On the inauguration of the service station, Dr. Wilfried Aulbur (Managing Director & CEO, Mercedes-Benz India) said "After-sales service constitutes a substantial component in the customerâ€™s ownership experience and drives brand loyalty significantly. Our customers appreciate that they can get the latest and the best from the Mercedes-Benz stable, backed by the most extensive after-sales service network as compared to any other luxury player in India. Continuing to extend a similar expertise to our commercial vehicles segment, this new service station will be the first to cater to our crucial North Indian markets, comprising Chandigarh, Punjab, Haryana & other adjoining cities."