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    Pathetic Service

    8 years ago | kalyan kishore majumder

    User Review on Renault Kwid [2015-2019] RXT [2015-2019]

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    Exterior As per specification.

    Interior (Features, Space & Comfort) As per specification

    Engine Performance, Fuel Economy and Gearbox There is a constant noise and could not be fixed in spite of sending the car to workshop for 4 times. the car stops accelearing all on a sudden and created accident chance many a times and same was demonstrated to the service persons also.

    Ride Quality & Handling Acceleartion fails at any point of time and makes passengers and vehicles accident prone.

    Final Words There is no service. In spite of reporting the problem to HO , no response. Escalation management is not there and you will get an answer that the same is company policy. No urgency is there in spite of my mails and hardly any answer comes though promised

    Areas of improvement Will not recommend this car to anyone as after sales service does not exist. it took even 4 months to get the number plate after extensive followup.

    hardly anything since i purchased this car though i am one of the first to book the sameService , practically no service
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