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    Need to work on the dealership & the after sales support...

    13 years ago | Imran

    User Review on Nissan Micra [2013-2018] XL Petrol

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

     

    Exterior Pretty ok!New age design with body contours. The headlamps have a tendency to accumulate vapour during monsoons or at carwash stations.

     

    Interior (Features, Space & Comfort) Very very basic interior, especially the dashboard assembly.No bluetooth, No remote & how could they ever forget the USB port. Has a very tiny or rather non functional glove box (Only the car documents or 2-3 books can be accomodated).

    The space between the A/c & blower controls looks somewhat very simple & empty in comparisions to the other model in this segment. No use of chrome either on the steering handle logo or any other part of the dashboard. Black plastic is all what you will find everywhere..

     

    Engine Performance, Fuel Economy and Gearbox Overall engine performance good (Pickup in the 2nd gear disappointing, thou), Gears, not as smooth as its Korean counterparts. Fuel Economy - 10 approx could have been better for this size of an engine.The Average consumption display is inaccurate & unrealistic & depend on the no of times you reset the trip counter & not displayed realtime..

     

    Ride Quality & Handling Very Agile handling (Excellent).

     

    Final Words Should have gone in for an All new I20s, Polos or the likes, which has better features to offer at a mere price difference of 20-25k. Micra absolutely is over priced, offers features one could expect out of a 4.5lac(On road) car.

     

    Areas of improvement They need to work on the dealership & the after sales support. Their dealership in mumbai is very short staffed, ill trained...express their helplessness at the drop of a hat.

    More interested in arranging test rides, rather then actuating sales, as they are more used to selling 1 or 2 highend teanas & Xtrail in a day. Overall illequiped to meet the buzz created by Nissans aggressive marketing. 

    The after sales support also in a sorry state. Only one workshop for Suburban mumbai - (Kurla -kamani), that to short staffed. You would find only 2 or 3 lazy looking reps over the counter to attend to the whole of mumbai.

    It took us 3 hrs for a stolen logo to be replaced, which was ideally a 20 mins job..  The parts are pretty reasonable, thou.

    Overall - I think Nissan has not taken the small car segment in india, seriously

     

    New Age design, better engine refinement & a very agile steeringVery basic interior,No tubeless tyr, No USB,No Remote,No Bluetooth,Inaccurate fuel consumtions stats
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