CarWale
    AD

    Poor service in attending to faults (Again)

    12 years ago | N.Ramakrishnan

    User Review on Tata Manza [2011-2015] Aura (ABS) Safire BS-IV

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    5.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior Looks elegant, especially with alloy wheels.

    Interior (Features, Space & Comfort) Excellent space and comfort supplemented with great features like bluetooth and usb and aux ports. Not to forget steering mounted audio controls.

    Engine Performance, Fuel Economy and Gearbox Horrible running noise, the car feels strained even at normal speeds. Fuel economy is average, gearbox is below average.

    Ride Quality & Handling Ride quality is poor due to poor quality of rear strut assembly, already replaced within 40000 kms.

    Final Words Car registeration number TN 01 AK 6264. Engine running noise not rectified despite repeated complaints, car was left with the dealer for 2 weeks and returned with the same noise. Both dealer and TML chennai office claim that this noise is normal in all Manzas. The petrol car sounds worse than a Diesel car. So much for TML's efforts to attend to the faults mentioned! My friend has a petrol Manza but there is no such noise in his car. Therefore the claims of the dealer and TML, chennai that the noise is normal is strange.

    Areas of improvement Actually attending to the faults! Listening to customers. I've wasted 6 months in correspondence with TML, chennai! Please take complaints seriously if you hope to get customer satisfaction.

    ..................................................................................Bad service by the dealer and TML despite repoeated compaints
    Was this review helpful?
    Like Button
    1
    DisLike Button
    0
    More User Reviews
    12 years ago | Dr Sebabrata Barma
    Was this review helpful?
    Like Button
    4
    DisLike Button
    0
    Was this review helpful?
    Like Button
    0
    DisLike Button
    0
    Was this review helpful?
    Like Button
    0
    DisLike Button
    2
    12 years ago | Narendra
    Was this review helpful?
    Like Button
    2
    DisLike Button
    2
    Was this review helpful?
    Like Button
    2
    DisLike Button
    1

    Reviews you may also consider

    AD
    Write Review
    Write a detailed review of a car and you can
    scissors image
    Win Amazon Voucher worth
     ₹
    2000

    Want to read the reviews for any other car?