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    Always look for Sales and service aspect

    11 years ago | Mani

    User Review on Skoda Rapid [2011-2014] Ambition 1.6 MPI MT

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    Not Purchased

    DRIVING:
    Did a short drive once

    Exterior Very good and elegance and contemprary style, european car looking.

    Interior (Features, Space & Comfort) Satisfactory interior.

    Engine Performance, Fuel Economy and Gearbox Mileage is a worry.

    Ride Quality & Handling Good and having one of the best in class chassis.

    Final Words Once should not buy any brand by looking at the price tag and outer look. After sale service is very important. Cheaply avaialable spare and customer care is very important to me.

    Areas of improvement Supply chain, sales and service outtlook. Last year i purchased my Fluidic verna on august month. this is my first sedan car, I did many research and done all test drive everything. I drove, VW vento, Rapid, SX-4, verna and Honda City. But, there were a tight call between VW vento, City and new verna. But, i chosen to stick with verna for simple reason for supply chain, average cost of spare parts, and good service after sales. Before i buy, i knew that VW vento and Rapid had a edge over the verna on a performance and ride quality. By exterior and interior with the features verna had a overwhelming advantages. ride quality of verna at higher speed is give out the feel of jerky beyond 150Km/Hr+, at below 150Km/Hr no issues.After 6 months I had a Rat bitten at my vehicle, as soon as I wnt they fixed within 2 hours. Very next week I had a same rat brtten on A/C wire and A/C was not working. Again I went they fixed within half and hour and they did not charge me anything. Alos, one time I had done with 3rd service, I was not happy with the interior cleaning. I lodge a complaint, one person came from hundai service and he fixed everything at my home visit. They delight the customer with the service. Please think before you but about the service , spares cost and support for any brand. Because, these same reason Fiat failed in india despite theay are having decent car. I am not asking you to buy the hyundai car, buy the car where you have good after service after sales.

    Minimum price and German engineeringSales and service network
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    11 years ago | Nirvikar Singh Sahar
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    11 years ago | Srikant Saraogi
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