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    5 years ago | K L Venkatasubramanian

    User Review on Maruti Suzuki Ciaz Alpha Hybrid 1.5 [2018-2020]

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers
    Buying experience: They do lot of sales talk. But nothing works.
    Riding experience: Ok it is just not premium. Not smooth.
    Details about looks, performance etc: 1) Mileage promised is not achievable despite tall talk of smart hybrid. All lies. 2) infotainment GPS chip we bought by paying Rs 10k. But it is a total disaster. We can't feed the address required. It has some default address which hardly covers most address in imprtant city like Chennai and south. It doesn't allow us to enter the address we need to go. 2) infotainment radio can't be controlled by remote. We were told we have to download an app in our mobile, but after we bought the car we were told there is no such app available. Absence of such a facility is premium segment car is a total disappointment, especially when we were told that facility is available.
    Servicing and maintenance: Nexa service is okay. But since new car we are yet to experience going forward.
    Pros and Cons: PROS: PRICE CONS: 1) MILEAGE LOW ONLY 10.3 KMPL. 2) Infotainment GPS is a disaster 3) infotainment radio music cant be controlled by remote. No app also
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