Maruti Suzuki Ciaz [2014-2017] User Reviews

Exterior Excellent exterior at first glance, Wait for 3 to 4 months and walla we have a car looking 5 years old. feels like maruti has used the cheapest possible paint. My car has started rusting in places which the paint was intact. i wonder how? 

Interior (Features, Space & Comfort) At first i felt lucky 5 months down the line you will need a awesome music system to make it bareable to drive this car . Every thing in the cabin makes noise. I literally start holding things to see from where its rattelling. I wonder if maruti used plastic from recycled buckets to make its interior.

Engine Performance, Fuel Economy and Gearbox Engine is ok , alittle on the noisy side but with all the noise in the cabin from the interior you will hardly notice.

Fuel Economy I cannot comment on, in 5 months i have driven it only 2650 km ( i guess all those kilometers were to the service center and back).

Lets talk about the gear box, I had a swift Dezire VXI before this and thought that car was not upto the mark, As it was the cheapest sedan to me so i sold it to buy the ciaz but this car is worse than the Dezire in all respects even the gear shift .

Ride Quality & Handling To let you know how the Ciaz Suspension is, take an empty can put some marbles in it and shake. Thats the noise my suspension make just after 2650 km and this noise is present from day1. I bought the car the very next day showed it to the dealer he advised me to show the servuce center. went to the service center they told me come for the first srevice as parts are not avaliable and we will solve the problem. Had the entire suspention changed [ thats atleast what the service center told me ]. Drove the car, problem was still the same, Spoke to the manager he said there is a team comming from Delhi we will get the car inspected, But according to him "Sir it is a normal manufacturing defect, If there are more complains the company will solve it, most people who buy this car have drivers, you are a little paticular and drive it yourself thats why you notice". The car was ispected and given back, but i have not heared from maruti since then. Kept in touch with the service center for a while and they till now have been convincing me that i am the only one that has this problem . Recently went to my old service center which also is an authorised maruti service center to see if they could figure out the problem. It has been 6 months and i am still waiting

Final Words After reading my testimonial would you really want to spen your hard earned cash for this pile of junk... I want to sell this car but i am really feeling horrible that i would be selling a car which i bet the new buyer would also hate.. Even if the problem is ever solved and i know i am an optimist for wishfull thinking .....

NEVER EVER A MARUTI AGAIN...

Areas of improvement READ MY EXPERIENCE EVEN YOU WOULD NOT KNOW WHERE TO START.

Styling, SpacePerformance, Suspension, Handling, Noise

Exterior Company cheated by advertising that highest model has larger wheels of 16" alloys. But it never disclosed that the spare wheel is not only 'non-alloy' but also smaller in size (both in height and the width!). 

Interior (Features, Space & Comfort) Interiors are good. Quality of plastics is good. Music system is quite average. Reception of FM particularly is worse than Indica Vista that i used to drive!

Engine Performance, Fuel Economy and Gearbox Drive is smooth but one feels significantly under-powered. Fuel economy is about 14.5 on an average and about 15.5 on highway

Ride Quality & Handling Ride quality is good. Handling at high speeds doesnt inspire confidence as steering is too light. Gear shift is not that good. My car had a trouble within a day of purchasing. Maruti did change some part but it didnt improve much

Final Words Overall decent car - not at all for driving enthusiats who love to have strong power under their feet. DO NOT BUY the TOP Variant

Areas of improvement Company should disclose that tyre sizes are unequal.

Spacious, Good styleCompany cheated by giving tyres of different sizes in top end variant.

Dear All,

Please dont buy Ciaz ZXI i bought this model on 22nd october 2015. i bought this model over ZXI is due to GPS.

1. GPS is flop & as not of any use.

2. the entire infotainment system doesn't have remote control even at extra cost. Sales people told me you have to download software on mobile & operate from it. I don't know who will do this. assuming i am sitting back & talking on phone how will operate remote from mobile so its complete nonsense.

3. sitting position at driver seat - Even if i drive for 1 hour my upper back pains. i drove my last car(Dzire) which is sold to true value maruti 117000km. i never had this problem in whole 5.5years. Please let me know how to over come this??????

GPS-This system itself is joke. i was amazed when i went to showroom Kothari wheels viman nagar sales people was not aware how to use this system. they were equally surprised to see the system not functioning as per we searched places on mobile. even my apartment in Pune & Mumbai is not shown on the screen.

Initially I thought that system is not upgraded i went to following service stations of Maruti to find out & update the system 1. Shivam autozone Mumbai Kandivali

2. Kothari wheels - viman nagar

3. Sai service - Wagholi pune

Finally sai service wagholi gave me number of one of the person of Sai service Deccan who was having software & aware of the system. I felt like finally I found scientist for this system. people at Kothari wheel showroom saying that person at hadapasar service center who is not available for 8 days so nothing can be done. I was not aware that maruti is running entire show on 1 or 2 people. further as per Maruti its standard feature & it will show only whats loaded in the maps & not where we wish to go. Dont even think about buying it.

Overall car is gooddont buy ZXI+ with GPS as system doesnot work at all

Exterior If not eye catchy it still gives a premium sedan looks and just the right element of curves (not like fuidic verna - I'm not a big fan of it). The Projector headlamps curve right back and give strong profile to Ciaz.

Interior (Features, Space & Comfort) Its got a very neat look about its interior, everything looks in place. The dual tone give a look of elegance. The rear comes equipped with ac vents and has lots of space for your legs although a bit of thigh support would be useful for taller people but still doable. The touchscreen system is top notch, works very well and supports Apple car play. You do tend to push the voice command button inadvertently though while pressing horn because fo the placement of those keys on the steering.

Engine Performance, Fuel Economy and Gearbox The power delivery is smooth and the shifts are performed in a non-spiky manner. Even though this has lowest horse power in the segement (90 ps)but enough to satisfy your daily city commuting limits.

Ride Quality & Handling The overall softer setup of suspension makes the ride very comfirtable and takes care of all the bumps. The steering though does not offer much fedback when you step on the gas. There is enough grip but you wouldn't drive it spiritedly around bends.

Final Words Its a great family car with tons of space and almost every feature in the segement.

Areas of improvement The steering though light lacks feedback. Cabin noise can be improved.

Space, Styiling, Mileage, Suspension, FeaturesLack of feebback on Steering, Cabin Noise, Missing co-passenger Seat Height Adjustment

Exterior Size makes Ciaz a show stopper in traffic. Good bumper positioning absorbing small hits without damage to exterior.

Interior (Features, Space & Comfort) Interior is the best part with Infotainment, space like an amphitheatre(pun intended but mataphorical), Excellent comfort for drive as well as for backseat.

Engine Performance, Fuel Economy and Gearbox Perfrmance is not great but good enough in Kerala roads. Afterall the speed limit here is 75-85Kmph.  After 1st service delivering a mileage of 16kmpl(Petrol) approx on average.

Gearbox has scope for improvement. Reverse goes dead at times.

Ride Quality & Handling Excellent ride quality absorbs bad roads effortlessly. Handling is good.

Final Words A great car from maruti. Barring certain cons which hope suzuki will improve in days to come, a must buy for those looking in the range of Rs 10 lakhs

After having driven swift, this presents a different picture altogether. While the swift was sporty and exciting, ciaz is comfortable for long drives and spacious at large. A real contender against Honda city and may be better for those buyers looking at Value for money. A real paisa vasool

Areas of improvement Gearbox, Performance.

Styling, Space,Comfort,RideGear Shift

Exterior

 I added few more accessories to enhance the look of Ciaz. 16 inch alloy wheels enhance the exterioir look !!

Interior (Features, Space & Comfort)

 Smart infotainment system, camera assisted parking, good leg space and spacious interioirs

Engine Performance, Fuel Economy and Gearbox

 I am happpy for the Engine performance without any compromise on the Mileage. 

Ride Quality & Handling

 Ride Quality is good.. ground clearence is better than any other sedans i feel.

Final Words

 I am happy for choosing Maruthi Ciaz ZXI+. I had driven almost 8ooo kms from the Feb-2015 and newer felt bad at any point for opting Maruthi Ciaz petrol top variant.  i am getting 16.6 mileage in bangalore city. i use the car for daily commuting from ECity to Marthahalli.

Areas of improvement  

 Spare tyre is 15 inch disk wheel and not 16 inch alloy wheel for ZXI+ model. They can chanrge 5k more to the total price and would have given spare tyre similar to other tyres.

 

Spacious Interior, 16.6 mileage in city(petrol), Low Noise, Good performance, Customer SupportSpare tyre is 15 inch disk wheel and not 16 inch alloy wheel for ZXI+ model

Exterior: Though Some fin the exterioris to be average but in my opinion they are quite good. From all the angles the car looks great and has a big road presence. But looks are subjective.

 

Interior (Features, Space & Comfort): Feature wise this is the best car in its segment and they were a deal breaker while I was in the market looking for a car at this price band. It was between City and Ciaz for me but I choose Ciaz mainly because its interiors look better than City and also it offers more value for your money. Had City VX been 50k cheaper then it would have been tough to decide but at these prices, buying CIaz was a no brainer. Its bigger, has a better milage, better interiors and its features are at par with the CIty. Add to that all those practicle storage space and a smooth city and Highway rider. The Navigation system is top notch and so is the touch screen Display for Music system. Pairing with your phone is quite easy too and my iPhone connects as soon as the car starts.

Space is brilliant, both in the front and rear. You can easily sit 5 adults and that too with small suitcases with them. The rear legroom room is segment leading!

Engine Performance, Fuel Economy and Gearbox: Fuel economy for me so far is lurking around 14 and so far I have done 1600 kms. But I expect it to be around 16 after 2500 kms. Overtaking is easy on the highways and in the city I feel its just amazing to drive. The accelerator though could have been a bit more juicy based on the amount of input provided.

 

Ride Quality & Handling: Ride quality is good and you always feel in control while behind the wheels of this car.

 

Final Words: It is a great car and as the market situation stands currently its given quite a stiff competition to the segment leader-Honda City. Last month(Nov-15) sales(Honda City ~6300 and Ciaz ~5500) are a testimony to that(Verna ~1000 only). Maruti after sales service and easy maintenance add more fun to the ownership experience. 

Areas of improvement: None come to my mind, though if I have to say one then I would like to see a more dynamic accelerator and a smoother gearbox.

 

 

Comfort, Features, RideGear Shifting

Exterior I just Love the way it looks on the Outside. The Elegant Brown Colour that i have looks Premium. There are other features like Projector Headlamps, Aerodynamic Body, 16 inch Alloy Wheels, Huge 510 Lts. Boot Space etc.

Interior (Features, Space & Comfort) The Zxi + model is simply loaded with features like 7 inch AVN Screen for Audio, Video, Reverse Camera, Navigation & Smartphone Mirroring. Nice Biege Interiors, Roomy Cabin with acres of space, PU Leather Seats & Leather wrapped Steering with Audio Controls, Reverse Camera with Sensors, Auto Folding & Adjusting Side view Mirror, Start/Stop Button, Keyless Entry etc etc.

Engine Performance, Fuel Economy and Gearbox Engine feels great to Drive although slightly underpowered at 1348 CC, Fuel Economy is Good ( yet to get the exact figures), the Gear shift is really smooth.

Ride Quality & Handling Ride Quality is Wonderful, Never found it underpower, Suspension takes care of the Bad roads and over all the Car is fun to drive.

Final Words I have paid Rs. 10.80 Lakhs On Road Mumbai and have found this car a Value for Money product from Maruti.

Areas of improvement Engine Power could have been 1.50 or 1.60 L as in the competition.

Design, Space, Interiors, Space, Driving Comfort, Infotainment System, Fuel Economy & Maruti ServiceEngine little less Powerful

Exterior.Nice clean and sleek design. Everything just in place. Though the Rear end looks more like Honda City.

Interior (Features, Space & Comfort) Features and interiors manifest a luxurious feel and the seating  very comfortable. Smart Key. Infotainment system give a feel of higher segment Car. However Navigation system and Smart Phone system need updating to  synch with all brands of Smart phones and Google Map.

Engine Performance, Fuel Economy and Gearbox

Performance  in City traffic  is excellent without having to make frequent gear  shift. Reaching speed upto 100 kms/hour was smooth and engine very responsive. However on highways and open roads felt a bit under powered while trying to drive over 120 Km/hour. Who needs that kind of speed on Indian roads ???

Fuel Efficiency. Drove the Ciaz for about 1800 Kms . 600 Kms in City stop and go traffic and 1200Kms on National Highways. Got an average mileage of 18.5 Kms. Drove Bangalore - Hyderabad (600 Kms) with a tank full. Was left with quarter tank Plus Approximately 13-15 ltrs still in the tank. That makes it about 20 Kms/Ltr as promised.

Ride Quality & Handling Suspension system is good, Good  road clearance enable smooth going over road humps, Rides the bumps and pot holes smoothly. 

Final Words Happy to have bought this Excellent Value for Money Family Sedan.

Areas of improvement Improve Engine power for those looking for a car to enter Formula One racing.

Stylish,Nice clean and sleek design. High on Fuel Efficeincy with comforts of a High end sedanSlightly under powered and Infotainment System need updated sync with Smart phones .