Maruti Suzuki Ciaz [2014-2017] User Reviews

Well let me start by saying that I firmly believe CIAZ is the best offering from the Maruti Suzuki stables as yet! I was one of the very first customers of the CIAZ in Pune and am damn proud of it. I waited till I did a couple of drives down to Mumbai and stretched her legs properly before penning my thoughts abouts owning the car. Now a bit more detail!

Exterior - Elegantly styled the CIAZ captivates the onlooker immediately with it's presence. Projector Head Lamps included curvaceous headlights look stunning and compliment the Chrome front grille beautifully. The rear end though many may feel is similar to that of the new City (even copied some might add) I far better designed. Especially the fender and the cluster of lights in the tail lights. The 15" wheel caps (VXi+) looks so similar to the 16" Alloys on the higher end variants that it takes a keen eye to realise they are covers and not alloys.  The ORVMs with the indicators integrated on them add to the classy look.

 

Interior (Features, Space & Comfort) - What can I say? It beats the City hands down!! Styling, feature list, space you name it! City I'm sure hs many a loyal fan and not without reason till date but here is a car that challenges the till date segment leader and I dare say wins the battle. The entertainment system looks far better in the CIAZ and so does the overall Dashboard. The seats are super comfortable and provide excellent support all over for longer drives. Rear AC and charging points, arm rest and the leg room in the back is just unbelievable. My fiend infact seeing the space asked me to show him the boot to see if Maruti Suzuki designers played a trick here but BAM! The boot is huge too! The steering with audio and phone controls feels great and super convenient. The bluetooth took some time to for me to understand but maybe because I tried to experiment instead of reading the manual! (That's me!) Cruise Control would have been a nice rounding off to the feature list, but I dont see it as a deal breaker for sure!

 

Engine Performance, Fuel Economy and Gearbox - The engine is smooth and refined as expected from Maruti Suzuki. The K-Series engine gives a great balance of power and ecomony. Company claims 20+ average but I am getting around 15 in city conditions and Pune traffic sucks!! Highway average goes right up close to company claimed. Overall around 17KMPL is great I would say in the Real World. The gearbox is smooth altough initially I did find it a bit tough to select Reverse.

 

Ride Quality & Handling - The ride quality is lovely too! The bumps and ditches synonymous to indian roads are tackled well and the handling at speeds of 140+ km/h on the Express Highway didn't scare the wits out of me. The car handled the curves in the ghat sections brilliantly at 100 K's too! Ground clearance is also good ensuring the bottom isn't getting scraped on the hideous "speed breakers" around town.

 

Final Words - Overall I would say this is probably the best buy I have made in terms of cars bought as yet since even some Merc and BMW owners actually truned aroud to give a second look to my beauty when I passed them by in Pune and Mumbai. Now that's got to be a Compliment if there was one! Sorry McDonalds I'm stealing your line - I'm Loving It!

 

Areas of improvement - Today's customers are vowed by things like Sunroofs and Cruise Control! Try incorporating them maybe as "Optional" features for a reasonable price. Also please do launch the rear windscreen retractable curtain under the Maruti Genuine Spares (MGS) list. It makes huge sense to have one in our climatic conditions especially on long drives.

 

 

Styling, Features, Comfort, Space and EconomyUnable to master the Bluetooth features

 

This is my third car after the esteem and the 2004 honda city. Had pre booked it without looking at it or knowing what the package would be like. Have purchased the Petol VX+ version with airbags and auto ac . Frankly was surprised with the package that i got. It had all the frills expected from a car in this price range. What surprised me was the space, which is more than both my previous cars.  Just wished they had priced it a little lower by around 50k ( thats what i expected when i pre booked it ) 

Exterior

Large high exterior , which is taller than its compatriots in the same segment gives the car a bold strong look. While the front seems a mash up between the dzire/ baleno, the back seems similiar to the city. However the taller and slightly longer body gives the car a much bigger look and a more premium feel 

Interior (Features, Space & Comfort)

No complaints in the space. I am a 6 footer and keep my driver chair almost on par with the middle pillar, still there is 6 inches of legroom left in the back when another 6 foot person is sitting there. This car has enourmous space and feels roomy with the beige interiors  

Engine Performance, Fuel Economy and Gearbox

The engine is smooth ,much more than i expected. Hardly makes a noise. The only flaw i found is that one has to rev hard to give the car fast pickup. With slow revs , it takes a little time to hit hundred, but guess that imporves the economy. If you increase the RPM in the lower gears, the car can shoot ahead . I owned a honda previously and have even driven the new 2014 honda model, and both needed to be pushed hard to get the accelaration, just like this car. But the maruti has a weaker engine so needed a greater press on the pedal, but performed with equal gusto . 

I Got a fantastic mileage of 20+ on the highway, with mileage within the city between 13 to 14 with AC. Feel thats ok for a petrol engine 

Ride Quality & Handling

Adequate ride quality and abosrbed most of the bumps. The few that it didnt must be because of the craters on mumbai roads. Drove the car till 150kph and didnt feel any vibrations . The steering is soft and light , much lighter than the new city  

Final Words

 The car is good, maybe they could have given the front a more different look. The miser in me wishes they had priced it less by another 50,000/- . Then they would have licked the competiotion 

Areas of improvement  

The front sytling could have been different. An while it is easy to ask for a more powerful engine, that would be at the cost of mileage .  

 

Mileage + SpacePickup is slow sometimes

Exterior Good.

Interior (Features, Space & Comfort) Vgood.

Engine Performance, Fuel Economy and Gearbox so so.

Ride Quality & Handling Nice.

Final Words No value of money.

Areas of improvement All over, Imp customer service, quality.

Hi,

I have purchased ciaz in 2015 and after few week I have face problem with the car Steering and within few month big problem occurs while i was driving at night with family from pune to Mumbai way on the toll nakka car breakdown. I was not able to shift the gear, post that we try to reach the service centre and after 4 hours we get towing service from Maruti. They have send the normal towing van instead of flatbed towing van. Bcz of that my car got damage badly and no one ready to take responsibility to complete the work.

We reach Mumbai next day 3:00AM, Next day morning when I reach S.K wheel dealer to understand the problem they have said it is not a big problem and repaired the car. When try to understand they mention clutch cylinder beading problem.

After few months we face same problem and got stuck near alibaugh highway and same story from maruti no one is ready to take reasonability when I escalated to this to Maruti regional office and told tema if not reparibale I will go to consumer court then they have change the part free of cost.

I was not expecting this kind of service and response from maruti being Indian company.

Bcz of the above problem my family is scaring to travel in the car and made my ming to sell the car and switch to Honda or Toyota. 

NOTE- After 5 to 10 I called suzuki regional off, Mumbai but still they are not responding me for any help regarding my problem or any feedback of me.

Hemant Khebade.

Good style,fuel economyVery bad dealer and maruti suzki sevice even from suzuki reginol off mumbai.

Exterior After a long wait , with lot of excietment,  Maruti launched a new Sedan - Ciaz, we were lucky to get delivery before Diwali.

It looks a hybrid of SX4 and new City and it doesn't impress you on exteriors however you will not be disappointed by its first looks. .

After a more thorough examination you will find it has some good exterior features like telescopic headlamps, indicators on ORVMs (internally adjustable) in lower versions also like that of mine, etc.

Interior (Features, Space & Comfort) What impresses is greaaattt space both in front and back. I drove down to Jaipur from Delhi and back with my family and It was a great confortable drive for us. Including me, we were total five members (we all are tall in my family) in the car and no body complained about the discomfort. Great legroom and not to forget its extra spacious boot.

My car (Vxi+) is definately loaded with many features which are usually not found in many cars at entery level versions. Finishing inside is also good, Maruti should have more focused on finishing on the interiors of doors which gives cheap plastic feel. 2 din music system with 6 speakers is really beauty.

Engine Performance, Fuel Economy and Gearbox Except for its hard transmission, driving Ciaz is a pleasure. Till now in 11 days I have driven it around 850Kms and the average of around 17Kms/Ltr has come as a pleasent surprise to me. If it is 17Kms/Ltr in the mixed condition w/o even first service than who needs a diesel car.

Though petrol engine is just OK, however sometimes it lacks in power and demands for a slightly more powerful engine.

Ride Quality & Handling Ride quality is good. Can't comment much on handling except being lengthy, car needs to be driven with extra care on roads to avoid any brush-ups.

Final Words Maruti has come out with a good sedan which is feature rich at a very very competitive price. Looking at its price, its minor shortcomings can be easiely ignored.

Areas of improvement Engine pick up..and some on exterior..over all the car is very good and if u want ot purchase it once u should purchase this car for maximum u can hold this car for seven years.

have to increase the fuel economygood interior

Exterior It does make heads turn!! I can see people looking at car at red lights. Bikers trying to read model and looking at car from all angles. Even at petrol station( Mine was among the firsts in Bangalore), the attendants gathered around to see the car

Interior (Features, Space & Comfort) Excellent space. Good entertainment system with speakers 

Engine Performance, Fuel Economy and Gearbox Fuel Economy is good. 14.3Km/L with AC.  Need to floor the pedal to floor in highway, but excellent for city driving.

Ride Quality & Handling Good ride quality.

Final Words Overall a very satisfied customer. I was advised by my friend to not to buy suzuki, as I my previous cars were also from Maruti(800 and swift). But after test driving various cars like Renault scala, Hyundai verna, skoda rapid, Nissan sunny, Volkswagen Vento and honda city, I found Ciaz better than others in all aspects.

Areas of improvement The key could have been better.

Space,Good Fuel economyOvertaking in highway needs high RPMs

The car drives great but the body is very weak a little touch will put a scratch or dent on it. The warranty only covers the infotainment system for 2 years and it is not included in the extended warranty , the cost of changing the infotainment system is around 60k so it is very expensive I had to get it replaced thankfully within the warranty but others were not as lucky as almost every ciaz owner with the touch infotainment system has had problems with the same, so would not recommend buying the top end variants. The service cost is between 7k to 9k per service which happens once a year or every 10000km. The better option would be to opt for the MCP packages which turn out to be cheaper. There are issues with the car mainly related to durability for example I have gotten my reverse sensors changed thrice, the good part is that this is included in the warranty. The fuel economy that my petrol ciaz gives is around 14.7 in city and 16 on the highway The internally adjustable ovrm are also very weak and the gears which move them break very easily, there is no replacement for these gears and thus your only option is to buy new mirrors which are expensive so better option is to get them repaired on your local car mechanic.

Exterior

 Exterior is decent, one of the best from maruti till now and justifies C segment slot well.

Interior (Features, Space & Comfort)

 Most of the features are in, comfortable seating and bigger pot holes and raod humps are well handled without giving goose bumps to passenger inside.

I hear body noise when riding over pot holes in the back, whihc I think to do with poor body built, at times you feel the body is too hollow.

 

Engine Performance, Fuel Economy and Gearbox

 Lags initial pick-up, overtaking is a concern indeed since the power does not surge straight away when you step the throttle, engine makes lot of noise beyond 3000 rpm.

Good Fuel Economy, I have driven 1000 Km's, getting 17.5 in highway and 16 in city.

 

Ride Quality & Handling

 Good.

Final Words

 Poor body built.

I hear body noise when riding over pot holes in the back, whihc I think to do with poor body built, at times you feel the body is too hollowish.

Areas of improvement  

 Bit powerfull engine with better body built.

 

Comfort in both front & rear seat, Fuel Economy.Poor body built, Engine noise beyond 3000 rpm.

Exterior Beauty is a subjective matter though,but I find it very stylish.  not as futuristic as a city or a verna but still better than many of its peers.

Interior (Features, Space & Comfort) Nice interiors with good quality plastic used(don't listen to guys who say the opposite..they have'nt been inside a city yet), good contols, awesome AC and a decent quality music system(i beieve JVC). The only set back is the seat quality..a better thigh support would have been great..not bad though still.

Engine Performance, Fuel Economy and Gearbox All the users keep on blabbering about the engine performance of the car that its not as good as city's or verna's. this mahcine has been made for a better mileage and comfort to begin with. all the tweeks have been made accordingly.If you are a torque lover, go buy a ford classic or something.So, keep this is mind when you go for a test drive.and its not that bad either.

Ride Quality & Handling Awesome ride quality. I drove home to HP from Delhi(almost 500 kms). I did'nt feel a hint of tiredness all through. Also, at 160km/hr the car was stable and confident. nice control on the curves too. Also, its me an average of 600 kms in 2000 bucks. what else is needed.

Final Words Reiterating. dont go for the car if you're particularly looking for engine/performance/speed/pick up, blah blah..or else, take a TD and bring it home. finally, is it that bad if u save a large chunk on the after saels??

Areas of improvement The engine makes noise post 2000 RPM mark. enuff said.

Loads of space, Fuel economy, Handling, servicingEngine performance, nothing else........

Exterior Body should be made little strong and also some more colours options should be there. Even central locking should be improved as it is not from Nippon anymore. I personaly don't like the sound of the central locking, their should be silent central locking in the car.

Rest Higly Spacious car with great interiors and features. Rest it is a superb car to own from maruti, Leaders in indian car market. I have driven alomost 2000 Kilometers and extremely satisfied with the drive. Highly recommend this car to everyone. I am a proud owner of Maruti Suzuki Ciaz vxi+; Better then honda city. Maintenance is reasonable in comparison to other sedan cars. Great handling and pick up. Amazing performance on Highways. Great customer service provided by Maruti Suzuki, Which I feel they have improved and their great hospitality treatment for ciaz owner. What else; all the sedan buyers should consider this option. Great Alloy designs, Aerodynamically designed. Must go for this car.

GOOD CAR, VALUE FOR MONEY.

looks,design,comfortbody to be made littel stronger