Though Logan is a good car in performance, it lacks good looks and sufficient service centers. The Quality of showrooms/service centers and the services rendered are not so good in comparison to Maruti. Imagine no Ac in their Service center and showroom at G3 motors Malad and the service centre office is in a basement. They even refused to me show their workshop. The advantage is that the car is very spacious and sturdy. If Mahindra can do something about their no. of showrooms and service centers and their quality it would definitely enhance their Sales. Can you imagine that the Dealer (Sahil Motors- Andheri West -also known as GMS) from whom I bought my Car in Mumbai closed own in 6 months time without any info. and closed all its contact means. They carried out a shoddy job of anti rust treatment and after their closure Mahindra and other dealers expressed their helplessness in the matter. Can you imagine that this dealer took the Cheque for the extended warranty and never remitted the amount to Mahindra and no certificate for the same was issued to me for months and I had to literally take up the matter vigorously with Mahindra after I realised that I have been cheated. Just to let you know that G3 Motors replaced my Spark Plugs after 10000kms in 1 year where as the Service Book says that they should be replaced after 20000 kms and the Board displayed in G3 motors says that it should be done after 40000 kms. They never gave me my old spark plugs. It just means that the Spark plugs were never replaced but I was merely billed for them by G3, Malad east, Mumbai. No Proper Bill was issued for the repairs work carried out by them. Every time for free service also they charge 100/- to 200/- towards consumables, which in my opinion is not correct. A Good car is being handled poorly and it seems it will ultimately meet the fate of Fiat Cars. Today even if FIAT is bringing good Cars, people are scared to buy them due to their past bad reputation. If the present state continues I think Mahindra vehicles will also be in the same position.
Space, SturdinessLooks, Poor Showrooms & Service centers, no boot release sysytem
