Volkswagen Vento [2015-2019] User Reviews

We had taken the delivery of Volkswagen Vento 1 .6 Petrol HIGH LINE M-Ton 5th Sep 2015.

To our Astonishment the Clutch failed on 20th Aug 2016 (Within a year of purchase). We got it repaired from Shaman Cars Pvt Ltd. Volkswagen Downtown, R A Kidwai road, sewree-west, Mumbai – 400015 on 20th Aug 2016 Paid Rs: 17249/- (fact was the car was under warrant for 2 years & we had taken AMC for 2 years).

Now Again on 15th Jan 2018 car was giving pick up problem, Car was inspected by the service center at Shaman Cars Pvt Ltd. Volkswagen Downtown, R A Kidwai road, sewree-west ,Mumbai – 400015, and on inspection they informed the Battery defect and given an appointment on 16th Jan 2018. (No Battery Defect was detected on the appointment date so your executive wants to make money for your company).

On 16th Jan 2018 car was given for checkup and same was attended by service Advisor Mr.Suraj Suvarna inspected the car and he found clutch hard and took for general checkup. At around 4: 00 p.m. The advisor informed the cost will approximately Rs: 35,000/= for Clutch and flying wheel replacement. (Why did the advisor not give a written Estimated rather than committing verbally?) On this I asked for Warranty, he informed no warranty for clutch. So I collected the car back with an estimate charges of Rs: 1593/- was paid. (Why it was not informed earlier about the estimate charges?).

Since it deems as the Company has provided with a defective clutch which did not last for a year & also the service center which replace the clutch didn’t last long as the same was also defective.

Now i read review that many people have face the clutch issue.