Ssangyong Rexton User Reviews

Very luxurious and very comfortable car with great features like electric hydrolic seats sunroof light etc. And it is 7 seater with auto senspr ac. Mercedes s class has designed the interior of it. And it has alao 4X4 feature. And anti-fogging glass it has, but average is only 10. But it is very good and excellent car

Fantastic car I have ever driven. I compared fortuner and found value for money for Rexton. No vibrations and smooth ride. People who love driving will understand this car better. It gives sophosticated look as compare to Fortuner. Person can sleep inside at full length. Four wheel drive till 40 kmph makes it amazing.

NANA

This car is very nice, if you drive thus car is filling very good gearboxes are very nice and smuth and easy. Seating arrengment is also very nice. Air conditions system and all have power window is very nice. Good arrengment of led lights. And most important part is you fill very rich when you drive this car, the price of this car is better than other comparison car giving same facilities.

Exterior Got my RX7 around two back. Its a real head turner on the road. Great looks.

Interior (Features, Space & Comfort) It has the best features. Loved the easy access feature. The moment you take the key out from ignition, the seat rolls back and lower for the driver to go out or enter easy. The memory function brings not only the seat to the drivers preferred position, but also adjusts the two side rear view mirrors accordingly.

Engine Performance, Fuel Economy and Gearbox Engine is smooth and picks up very fast. From standing still state if you press the accelerator, for about 0.5 second nothing happens but post that it picks up like a rocket. so one needs to be careful while managing that momentum. One thing which could be improved is the roar from the engine when you accelerate from a lower speed. Engines roars and it feels like the vehicle is racing in first gear. I tried doing that with manual peddle shift as well but no luck. But if you release the accelerator peddle after racing a bit, the engine feels like butter while maintaining the speed. This confuses me quite a bit. I am suspecting that the roaring noise comes from radiator fan. Shown it to the service station guy as well, but not sure how well are they trained. I hope by the time I reach 10k km, these guys will be trained enough to address my queries. Also surprisingly Break Drum broke down in just 12000 K.

Ride Quality & Handling Smooth and terrific pick up except the first 0.5-1 second. Handling is almost like sedan. I have taken narrow U turns in busy road and no issues. Handbrake is little far off, as if the co-passenger is going to apply that. The car front dives a bit while appling brakes but not a major issue.

Areas of improvement Need to have more service centers and customer care.

Good StyleBreak Drum gave away only in 12000 KM

Exterior Very good. Simple, understated lines, with badges all around the car. Looks very classy.

Interior (Features, Space & Comfort) Very good. Plush and spacious. The steering is a bit quirky with too many controls tough. The horn press diameter is too small though, requiring one to leave one hand from the steering to honk (can't use just the thumb). No direct switch to pick up an incoming call from the steering even though there are 8 switches on it. The built-in infotainment system is quite underpowered (in terms of processor) and is sluggish to respond. Hands free calling (over bluetooth) works well. 4 charging points all across the car. 

Engine Performance, Fuel Economy and Gearbox When it works the engine performance is good. One is able to steer at low and high speeds, almost (though not quite) like a petrol car. The ESP appears to provide the car with stability, so the body roll is not too pronounced - though I have not tried sharp turns at 100 kmph. I am possibly getting 8-9 kms per litre though its too soon as I've just ran less than my first tankful.

The gear box is a bit clunky, and has a large stick throw, which is takes getting used to, after driving sedans. 

Ride Quality & Handling Is good and smooth. Handling is quite easy and I am guessing that the ESP must be reducing the body roll, which a vehicle of this height is expected to have. One is able to negotiate in bumper to bumper traffic easily since the steering is light and the engine quite responsive overall.

Final Words Here's where the catch is: Quality Control and After Sales Service. Within 6 days of buying my new Rexton, my 'engine check' light on the dashboard lit up, indicating something was wrong with the engine. This is a light I have never seen in my other 2 cars even after years of running them. My family got stranded on a roadside dhaba on a highway, and I called Mahindra Customer Service. To be fair to them, they were quite responsive and eventually my vehicle was towed to the nearest service station (in Meerat), about 50 kms away from where my car was stuck.

The technician in the Meerat service station was unable to even get his laptop to connect to the car. He wasn't adequately trained to handle a Rexton, even though this was one of the authorised, and big, service stations in that area. Result - they could not figure out what was wrong with the car. Meanwhile, the engine light miraculously disappeared. Since this has happened before (on the 3rd day of buying and just doing about 200 kms), I decided to drive back to Noida.

Whether this issue eventually gets fixed or not, there are two things to highlight here.

Quality Control

It's one thing for a new car to develop minor snags, like wipers not working or side view mirrors not folding. It's another thing to have a core piece of machinery, the ENGINE (!), not working correctly. That too, within 6 days of buying it.

This is a lack of quality control procedures or a lack of enforecement, and seriously reduces the customer trust on the product. And this problem has been faced by others as this (detailed) article on the Team-BHP site shows.

Aftersales service

Mahindra's Customer Care is quite responsive, and I think they did the best they could to make sure that we were troubled the least, given the fact that my car was stuck in a slightly remote area (Garhmukteshwar). However, what does trouble me the training that has been provided to the technicians of even large dealerships in handling Rexton.

The technician at the Meerut Service Station, as I mentioned before, could not even get his computer to connect to the car's ECM. This is very troubling, since I do a lot of road trips, sometimes to remote locations.

Good handling, well crafted interiors, tough bodyBraking, steering too light

Exterior

 Little old Fashion but It still carries its Lines to show some class.Looks a little like Mercedes SUV from 2001-2004

Interior (Features, Space & Comfort)

 Spacious interiors with multiple features probably even which we might not need.Lot of Space and room

Engine Performance, Fuel Economy and Gearbox

 Engine is little slow intially but as we clock it starts performing even better....Lambi Race ka Ghora

Ride Quality & Handling

 Ride is comfy even my kids who are very critical (as they have always travelled in Innova Toyota) have declared it to be comfartable at the back.Especially since we are all very tall 6feet plus or nearing it...

Final Words

 Go for It.....Great Value for money since it is also AWD with Auto( I own RX7)

Areas of improvement  

 There are always some areas for improvement if we want to be really critical....I would just want its spares and service to be cheaper...service is more expensive the Toyota Fortuner which is also a very good car...but atleast 3.5 lacs expensive

 

Good Style and FeaturesNo Protection underneath Car from Mud and Dirt,Engine exposed to the Road

Exterior Looks like a good conventional chunky SUV. Lacks flair but manages to look contemporary.

Interior (Features, Space & Comfort) Very spacious and this hits you the moment you let yourself in. Handles easy and is good at low and high speeds.

Engine Performance, Fuel Economy and Gearbox Initially slightly noisy but gets down to business quietly as you get moving. Fuel economy on RX 7 should be 8-9 The AT works very smoothly. Gears mesh with ease and there is no slack.

Ride Quality & Handling Handles bumps very well. Very easy on the hands to drive through heavy traffic and bad roads

Final Words Decent SUV with loads of space . Its a genuine SUV look, ride and feel. Overall a serious contender. With the scale Mahindra has and the fact they now own SSangyong - this should be serious play.

Areas of improvement Body is a trifle too big. While its well balanced, it could have done with a shorter turning radius.Even fuel mileage would have been better if it were lighter.

Comfortable ride and lots of spaceLast row strictly for short rides only

Exterior Excellent exterior. Although the back of the car won't attract you. It does not have Mahindra written on it execept for a space in the back. 😉

Interior (Features, Space & Comfort) Almost all features of a high end luxury SUV available. Its very comfartable and a lot of leg space. The back seats are uncomfortable although the company says that 3 people can sit on the back seat, but only 2 are comfortable, its perfect for children.

Engine Performance, Fuel Economy and Gearbox Turbojet Engine. Good pick up. SRS gearbox.

Ride Quality & Handling Nice stearing. Comfortable Handling and Mesmarizing Ride. Its AWD.

Final Words Amazing car in the SUV segement and is better than Ford Endevour, Toyota Fortunier, Cheverolet Captiva and Mitshubushi Pajero. A complete pacage of features of the cars in the C segement. A must buy car and is value for money. Enjoy the comfort ride

Areas of improvement The back seat and Mileage. Also Reverse Camera (Back Camera) should Have been given. No requirement of the sun roof.

Exterior and Interior would attract you. Drive is very smooth and comfartable. Good seating spaces.Mileage