General Manager

I left my Skoda-Rapid on 13th November in the service centre. Today is already 25th November (13 days) and still I donot know when I am going to get the vehicle after service and some minor repair on the body. After sales service at Bangalore is extremely bad. This service centre seems to be managed by non-professionals. There is no coordination among the staff. The land-line is either dead or no one wants to respond 8 out of 10 times. Delivery committments are not honoured. Complaining to all the responsible persons including the showroom at St. Marks road, does not yeild any result. The so called 24x7 help-line 18002094646 is a hoax. They didnot answer around 7AM. Even 10days after placing the complaint, no one called me to give the feedback. I can go on & on.

If you are a Bangalorean, donot buy any Skoda vehicle, as you will face problems like the ones above.

Comfortable and good style.Low ground clearance, inadequate head-lights for highway.