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    Bad service

    13 years ago | Rahul Patni

    User Review on Skoda Fabia

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    I am Skoda Fabia Owner and I am not sure if this is the right place to make all of you aware about the way I have been treated by Skoda India, but I will still try and spread some awareness about the companies' sales and services. I was sold a Skoda Fabia, but there salesman promising me an Avg of 17 KMPL when I was about to buy a Ford Figo, since I already have a Hyundai I20 and wanted another hatchback (Diesel). I have run Fabia for 15000 kms on highways and in city both but never has it given me an Avg of more then 10 KMPL, when I spoke to there service center, they claim that they never promise an Avg of more than 12KMPL for this car. Anyway, I figure out that there is nothing that I can do now, since I have already bought the car, so I make my piece with the AVG. There were also false promises made by the dealer while selling me the car with regards to the registration book and my Insurance, which only arrived 3 months after I had taken the delivery of my car. (This again, was something I think I should not have depended on Skoda for even though I was promised the same, so I ignore it). Now that the car has done its 15000 Kms, I looked for the service center in Bangalore for its first service, I call them book a pickup and drop for the car, after they take the car, I am told that I need to come to there service centre to sign some documents, Right after finishing my work, I drive to there service center with my another car( Imagine the plight of someone who has one car that Skoda have already picked), to be told that there is no one at the service center and that I should come back tomorrow at 10 AM, wven though before leaving I called them to confirm that I am coming. I am working from 9 to 5 and now I am told to come back again at a time that does not suit me. Why am I given all this grief, because I have bought a Skoda, I just wish I had not bought a Skoda, and also would like advise everyone, who is thinking of buying one, please think a hundred times before buying any car from this company. I own a Maruti Swift and a Hyundai I20 at present, have been an owner of Swfit Desire and A ford fiesta in the past but never ever have a come across such a bad service from any automobile company in India. These guys care so less that I have had to come to a platform (public) like this and spread this word. I am sure nothing with happen after this word as well, but I just wanted to let the other people know of what this company is doing so that they get a heads up of whats in store for them, once they are a Skoda customer..... !

    How I wish I had not bought a Skoda Car !!!

    NothingBad Service
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