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    Maruti Suzuki Ciaz User Reviews

    Looking for Maruti Suzuki Ciaz? Here are the reviews and ratings by Ciaz owners from across the country.

    Ciaz Image

    4.3/5

    501 Ratings

    5 star

    58%

    4 star

    29%

    3 star

    6%

    2 star

    3%

    1 star

    5%

    Variant
    Alpha Hybrid 1.5 [2018-2020]
    Rs. 9,97,686
    Last recorded price

    Categories (out of 5)

    • 4.4Exterior
    • 4.6Comfort
    • 4.2Performance
    • 4.2Fuel Economy
    • 4.3Value for Money

    All Maruti Suzuki Ciaz Alpha Hybrid 1.5 [2018-2020] Reviews

     (42)
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    • 5 years ago | Abhishek Mandal
      If anyone is looking for best value for money product without compromising comfort, power, features, then close your eyes, don't think twice and go for Ciaz. People looking for sedan in this segment will compare with verna, city, yaris, vento and rapid. Now why i choose Ciaz over these is simply because of ride quality, comfort and space. 1. Verna is out of the league as soon as you enter to the back seat as this much long car also have just minimal leg space also cabin feels claustrophobic. Ground clearance is 165mm and sx(o) will price over 2 Lakh higher. Also, Braking is not good for Hyundai cars. 2. I personally didn't like the looks of yaris and also price is on the higher side, 3 person in back seat is bit tight and top end priced 3 lakh more than Ciaz. 3. Vento and Rapid both are nice cars but lags in Fuel economy. Also, maintenance is on the higher side. 4. i was actually confused between City and Ciaz because of almost all the similarities these 2 cars offer. I had to take test drive of these two cars multiple time to decide upon one. Looks wise no doubt city is better from outside and inside. Also, pickup, stability, steering is better in City than Ciaz. But why i choose Ciaz over city is because of comfort in potholes and bad roads, fuel economy, SHVS, maintenance, better infotainment system, LED projecter headlight and LED tail light, Top end City VX petrol priced 3 lakh more than Ciaz. Pros: 1. Refreshed looks is better than before. Led headlamp and tail lamp looks gorgeous. 2. 1.5 lt. engine actually pulls well, overtaking is easy, 3 rd gear can pull from 20km/hr without any problem so less gear change in city ride. 3. Overall features packed car and very few missing features are there. 4. Riding it's offer supreme comfort. I was worried about vehicle being touched from bottom in Bangalore's bad potholes but till now didn't face any issue, in fact during test ride i deliberately taken the vehicle to maximum bad roads. 5. In Bangalore Bumper to bumper traffic it's offering 9-10 kmpl and in moderate traffic it's offering around 12 kmpl. Highway it's offering more than 15 kmpl. 6. Instrument cluster and Infotainment system is simply fabulous. 7. Speed warning beep is nice features to remind drivers on over speeding. Some people will not like it though. Cons: 1. Steering feedback is missing, also center pullback is very poor and need to be more careful while handling the car. Need to give some time to adjust with the steering behavior. 2. Few important features like rain sensing wiper, hill hold, traction control missing in MT. 3. In Interior too much beige color used, dual tone should have been used bit more wisely. 4. Interior Fit and finish is good as compared to Maruti Suzuki other cars but not good as compare with city or verna or yaris. 5. Rear Disc brake is missing which i feel pretty much required for 1.5 Lt. engine and power.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
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    • 4 years ago | Hiten Kanwar
      I was on a road trip with one of my freind. We were heading to manali from delhi in his recently purchased maruti suzuki ciaz. It had done a few thousand kms. When i first saw the car it looked amazing, the car sure is. PROS: 1. It has a upper hand in terms of space, boot space is exceptionally good, considering a c segment sedan. even space inside the car is very nice. 2. I was familiar with maruti's petrol engines, but one on this vehicle has more punch to offer. The 1.5L k series motor pulls with ease and hybrid engine makes it a comfortable ride. 3. Suspension is on the smoother side. 4. Premium feel interior makes it a joyous journey to look forward. 5. Plenty of features to brag upon. 6. Gave us mileage of 20kmpl, making our trip reasonable. CONS: 1. talking of the build quality, it not up to the notch. we didn't had a any drastic incident but there was a bike that barely touched our vehicle, leaving a dent on on of the door. i wonder (may god save from such situations) what would happen in a major compact. 2. steering wheel doesn't center itself. now that sometimes gives a issue. i just does not recentre. i have a swift that is from family but steering on that is very good but didn't meet hopes on this one. 3. 2 airbags in top end model. like this is 2019, rivals offer 6 and some 7 airbags. safety has not been the priorities of maruti we have seen, but being flagship vehicle of the company i think it should provide with some safety, they may increase little bit of price. No car can be like a perfect one, but if someone wishes to buy feature loaded, pocket friendly, spacious c segment sedan that is a fun to drive, they can surely go for this one, but this car is surely, not safe. Thank you.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forFew hundred kilometers
      Was this review helpful?
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      13
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      6
    • 5 years ago | atul meerchandani
      ORVMs are now well functional , Central Locking is at its worst. After Sales Service Staff staff think that we are not their customers we are their slaves. so overall all this car is "Tin Ka Dabba"
      Rating parameters(out of 5)
      1

      Exterior/Styles


      1

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Was this review helpful?
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      7
      DisLike Button
      1
    • 5 years ago | mohan
      I bought MS Ciaz in June 2018, and it is a great deal! The services and buying experience from NEXA was truely amazing! Coming to the Pros and Cons- Pros:- 1.Best value for money car in the segment. While other cars like Honda City, Verna go upto like 14-15Lakh for the top variant. Ciaz is available for 11.5-12.5 Lakhs for the top variant. ( I bought it for 11.20 lakhs,Alpha Petrol Manual) 2. Best in class cabin and boot space. One of the most spacious car in and above the segment. However headroom could have bit better. 3. Interiors and exteriors design. Its subtlr yet stylish. Its the most simplistic and coolest design in the range. 4. Infotainment system. It is made by electronic giant BOSCH and its phenomenal. I havnt used such a smooth system in any car. Even cars upto 20-25lakh dont have such a good infotainment system. Voice command works fantastic. 5. Engine and service- It has punchy petrol engine. A happy rev loving motor. Does 3 digit speeds pretty well. Low end perfomance is also good. Its a quite motor as well till around 3000 Rpm. Service cost is also very cheap as it is after all a Maruti car! It returns a mileage of around 16kmpl in city and on highway around 18kmpl (Petrol manual) Cons- 1.Quality of both interiors and exterior. The plastic panels are hard. Some things rattle around. The paint quality on the exteriors isnt the best. 2.The seat comfort. There is good space in the sitting area. The seats are wide and big enough,but cushioning and comfort isnt the best. 3.Some buttons are shared with cheaper cars like alto and wagonr like the window controls . 4. Due to low quality and reduced weight the car feels underconfident at high speed and slight not stable on the highway.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
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      6
      DisLike Button
      1
    • 5 years ago | Arvind
      Excellent buying experience from Motorcraft Vaishal, Ghaziabad. Ride comfort is awesome for both front and back seat passengers. Looks are not the best but definitely would go a long way in comparison to competitors. Driven 500 kms and reviews would be put after doing few thousand kms again. For now, the AC, idle stop start function, cruise control and smooth gear shift are few things I am enjoying and the super road comfort on uneven roads is something which is unique about this car. Avg Fuel consumption is 17 kmpl. Will post an update after first service again.
      Rating parameters(out of 5)
      3

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
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      3
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      0
    • 4 years ago | Adarsh
      Price is very good and riding experience was awesome. It's looks like a big premium luxury car and the overall performance is excellent. Less service cost and low in maintenance. Spacious in all aspects, can get it at very low cost compared to many other premium cars in sedan models.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
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      5
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      3
    • 5 years ago | Madhan Kumar M
      The Design Was Out Dated, When Compared To Other Cars In This Segment And Also The Safety Measures Also Low At This Segment Range But There IsWell Space In Passenger Compartment For example The Head Room And Leg Room When Compared To Others In This Segment , It Loss Some Features Like Hill Assist and Tranction Control At this Segment But The Ride And Handling was Superb And Comfortness Also Very Well And The Fuel Economy Is Best When Compared To Other In This Segment....
      Rating parameters(out of 5)
      2

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew hundred kilometers
      Was this review helpful?
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      3
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      1
    • 1 year ago | Sriram
      I have used this vehicle past 2 years , it's spacious and comfortable vehicle and also better safety vehicle that's why I am choosing this vehicle . I am very much like this vehicle and it's gain 18 km per litre.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew hundred kilometers
      Was this review helpful?
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      3
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      2
    • 4 years ago | Ameya Kamble
      The car is best in terms of riding economical on the pocket worth the money spending the maruti suzuki brand has bought the reliable and pocket friendly servicing here. Ciaz is a great car in all regarding all the aspects. Pro- Best fuel efficient car Cons- The built quality can still be improved At this price point in the sedan segment close your eyes and bring home a new maruti suzuki ciaz
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
      Like Button
      3
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      2
    • 5 years ago | dalip
      This is to inform you that we just bought a new car CIAZ APLHA model from nexa showroom situated in B-64, industrial area , phase -7 , Mohali we bought the car on 8th march ,2019 and now when we took the car for normal look over by the company on 26th march,2019 they said that there is a defect in gear box they kept the car and asked of reparing it in a day or two it is very shamefull for the company that they have such a big defect in a newly manufactured car we didnt buyer the car for this that we have to make it repair in the 3nd week of buying it .The car has just run over a passage of 222km . We informed the showroom on the first day itself of buying the car that there is some noise made by the engine while driving but they told that it is normal as the car is new. CAR VIN NO - MA3EXGL1S00372192 CAR ENGINE NO- K15BN1020209.
      Rating parameters(out of 5)
      3

      Exterior/Styles


      3

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Was this review helpful?
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      1
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