Maruti Suzuki Ciaz User Reviews

I bought new Ciaz Zeta Petrol MT on 29th Dec18 from Nexa Vasai. In one line I can describe the overall experience of the vehical as "Very disappointing". I wrongly expected a lot out of Nexa and the Nexa product but only to my great disappointment. To my great suprise, when I received the RC book smart card after 3 months, the month/year of manufacturing was July2018, while as I remember, the new Ciaz was launched in August or September 2018. The same info of month is nowhere mentioned on the Nexa invoice, it cleverly mentions year 2018 only. That might be the reason, the vehicle did not "feel" new from outside and inside even during delivery from Nexa Vasai showroom The physical appearance, 'smell' of newly launched premium offering from company like Maruti and that too Nexa was totally missing. The vehical that I recieved has many problems, I can write only a few here. The engine is not at all silent, makes very high noise even in idling and during driving one can hear the raving even in closed cabin, that some time gives you a mixed feeling of driving your loved old car or like driving a beast like Ferrari (at much cheaper price, you know). The head lights were not set properly, that was fortunately corrected in first service, but still the LED projector head lamps are not at all enough for safe fast (80+) driving at night. The horn on steering wheel is very difficultly placed, so one has to take the grip off steering to blow horn. The auto engine turn off feature seldom works and when to your great luck it works, it also works opposite by auto engine start up after a few minutes of auto stop. For stopping the engine there is not a 2 step key and after stopping the engine by pressing ignition switch once, everything turns off and you need to swich it on again for running music, AC, closing windows, retracting ORVMs etc...very boring and frustrating. The window movement is not smooth, make a lot of noise like an old unserviced vehical. The driver side door has some issue, it doesn't get latched with normal push, I have to bang it in fury each time, which I easily do as an outlet to my frustration on the premium outlet Nexa and Maruti Suzuki....still unresolved after first service. There is a misterious noise in cabin, god knows from where...it feels like I am using an age old Maruti 800 that is not at all serviced. There is a noise from beneath, may be from front shock absorbers whever it crosses even a smallest bump. Also there is sound like the middle bottom portion is touching the bumps. This happens even with single riding without any load on smallest of bumps even at slow speeds. Due to this I don't feel like taking the car out and prefer a two wheeler instead when possible. Don't feel like taking friends and relatives to have ride in my brand new Ciaz, which I have upgraded from my 8 years old 2011 new WagonR after driving for some 87000 KM. I feel that was a better car and I have committed a very costly mistake. Maruti Suzuki, can I re-exchange and get my old car and cashback with some more compensation for my valuable time and lost peace of mind? Moreover, there is no authorized service facility in Boisar and the nearest is at Palghar, which makes it very difficult for me to immediately visit for above problems, at it consumes most time of my dear weekly off day. Although there are many positives and good featues, I am not mentioning here as one can look at it in other reviews of satisfied customers and the feature list of Ciaz. It was the same thing for which I bought it, being a very loyal customer of Maruti for more that 12 years and 3 different vehicals. All said & done, I am still hopeful, all these problems would be solved in due course of time by trained people in Maruti Suzuki Service. But the experience of a new vehical purchasing that I have had, is irreversible. The question remains, what the hell they do in final inspection for passing the vehical out from their so called state of the art manufacturing units?

Looks good but it needs a sunroof.interior could be better. need more power. Sitting space best in class. little bit need ground clearance.cushning should be better.overall its a good car in the budget segment

I bought my car on 25 September 2017, since then I rode my ciaz 15000kms + and here a comprehensive review - 1) The first thing first looks - it's look stunning ! Look like any Premium executive car which looks like a class above it's segment 2) The car has ample space and adequate legroom But heighted person can do some complain about head space 3) Technology - has all the features which u needed in this category of car 4) Seats are comfortable and has good back support Now coming to DRIVING - 1) First thing first The CLUTCH is Extra Light !! 2) In manual transmission is smooth and gear shifting is easy without much clattering 3) 2 & 3 gear shift feels Underpowered sometimes due to short gear range 4) Power - You will never get underpowered during overtaking or in highways 5) Smooth and Good 1.5 L petrol Engine is powerful enough to fulfill your demand MILEAGE AND MAINTENANCE - Till now I am getting an average of 15kmpl in city and 18-19 kmpl in Highways Maintenance is Hassel free and Maruti Suzuki service is good till now my latest experience

Nice experience over all . good mileage Looking like royal car . price wise best car in sedan . Servicing cost not very high pocket friendly long drive experience mind blowing no tiredness Car AC cooling very good

Ciaz gives a fabulous comfort in city drive.It has a great power,space and luxor.Engine is fully noise less. A perfect sedan for middle family. Most amazing car . Automatic gear , stylish mirror, adjustable seat high performance. It's very simple to drive. Pickup is very good. Ciaz new car was completely satisfied me when we compare the ciaz to the other cars like varna and honda city in terms of price it is more and expensive for the top model.

Ciaz is my favrate car so I love it I want buy this car in the last of t year. I’m belonge to a middle class family so this car is very best of me because its a very for money car. Ciaz car look is so cool, beautiful and comfortable.All my friends have ciaz and now I want to buy so all friend circle have ciaz.

Kindly do needful for use with the the the the first time since I've a feeling it to comment on your website on the the to the the to the to the to this email in the morning and will be able to make the first time in my life with you on the phone with my family in the morning to you as soon the first time in my life with you on the phone with my family in town this weekend but will having a bit more expensive than to comment hi I just wanted the first one is for the use of an account of the day of work and the first time in regards to your email find you in the morning and then we could

Beautiful car, should have been added some features for competitors overall best car for budget buyers, sunroof should have been an awesome option for this price segment. Very satisfied with ciaz

1. The process of buying was very smooth, it took around 2 hrs from generation of tr to taking my car home, Nexa provides exceptional service. 2. After driving it, I feel that I made a good decision purchasing ciaz over honda city i-vtec. Engine performs very smoothly and instantly delivers the power required 3. The new ciaz looks dashing, it’s long dropping bonnet with it’s lemo strech, it has a very decent look on the outside and also offers loads of legroom. It’s very comfortable to relax in the rear seat and just enjoy the view while your chauffeur drives 4. cost of service is also economical , there are no extra maintaince costs, just have your services regularly, that’s it 5. Pros: it has everything what is offered by honda city petrol and additionally it is longer and wider than it. It is also priced 3.5 lakhs lower than city which makes it very economical Cons: it’s dashboard is very simple, you don’t get any excitement when you look at it for the first time and the sound system is also not so good.