Maruti Suzuki Ciaz [2017-2018] User Reviews

Exterior I bought the car in Dec 2017 and I am extremely disappointed with the car after driving it for two months.

My biggest complaint is about the driver side door. I have to literally bang it every time to close it. A normal swing of the door does not close the door and you may be swinging it multiple times normally before banging the door closed in anger. :(

I am told this is an issue faced by lots of Ciaz Owners. So please watch out before you buy. 

The front grille is boring and old looking, a bane of all Maruthi cars. Lacks artistry. The rear is good looking; has an uncanny resemblance to the Honda City's rears. And it appears that the Swift Dzire and the Ciaz share the same rears. 

Interior (Features, Space & Comfort) The Cons first: Plastics at the bottom on both sides running along the length of the car underneath the doors and the workmanship are of poor quality. The joints between the plastics don't close properly and one piece projects out. You have to be careful getting out of the car not to get hurt hitting the projected plastic and not to break the plastics as well.

Secondly the AC is disappointing. I think it is undepowered on a 1.4 L engine and you feel warm even in Dec/Jan (winter months). Am just worried about the prospects for the summer. 

Engine Performance, Fuel Economy and Gearbox Fuel economy is nothing to write home about. Compared to claims of 18 KMPL etc, I think on road fuel economy is around 12 KMPL. In these days of ever climbing petrol prices, this is a rip-off.

Final Words Disappointed with the car compared to the excitement that I had before purchase and during the first couple of days of purchase.

Areas of improvement Driver Side Door. AC, Plastics at the bottom on both sides underneath the doors. Fuel Economy.

Upholstery, seating comfortDriver side door not closing, poor AC, poor plastics in interiors

Exterior Very European styling, sleek design to look at. Something that would not look outdated anytime soon.

Interior (Features, Space & Comfort) Very spacious, comfortable and gives an upmarket feel. Good quality material has been used by the company. The cabin is rather silent considering that we drive on bad roads and traffic. The ac is powerful and the ac vents at back really help in making the cabin cool effectively and efficiently. The infotainment system is user friendly although a little slow. The instrument panel on the dash board is ergonomically placed. Easy to read and decipher. 

Engine Performance, Fuel Economy and Gearbox The Petrol version is extremely silent, agile and a great pickup. The fuel economy is reasonable for a mid size car. Very smooth change of gears, the gear stick is well placed and doesn’t tire your hands. Gear ratio is well established and does not require frequent shifting.

Ride Quality & Handling Extremely comfortable and the vehicle responds well to evasive maneuver.

Final Words Must have car under 10L. 

Areas of improvement Could inmrove the power of the car.

Very stylish, chic interiors, ample leg room space, reasonably quite cabin, comfortable ride.Slightly under-powered

I'm thinking of purchasing alpha petrol version one. Exterior look is perfect, interior also perfect. But there's something missing like touchscreen gadget is sometime very slow even not responds, and there's no adjustable headrest in 2nd row not even in alpha version also. I request NEXA to take care on this two missing points.

NANA

Its being amazing by buying this car. Amazing facelift have been came with a luxury wooden finish and also a new design with different colors and fuel efficiency in brilliant very smooth drive with amount of leg room as well as boot space in much bigger as comapre to other cars amount of well base nd length new tail light looks like bmw

I have purchased it on March 2018. I have experienced that the rear seats are very comfortable. I have completed 10000 km. It is giving me 18-20 kmpl in Highways and 15-16 kmpl in City roads which is far better than its competitors. The service cost after completing 10k km is around Rs.4000 which is definitely low than its competitors service cost.

Just bought New member to our family new ciaz and it's amazing but Maruti might need to work on elegance because when you compare with city you found lagging in various points apart from that no sun roof facility..but new touch up to ciaz is amazing and it's economical too

This is wonderful car. I would call it Camry in budget. Had Maruti have 5 gear CVT, I would have certainly bought that but otherwise this awesome car. I downgraded from Hyundai Sonata to Ciaz Alpha Petrol And my family (wife, brothers, parents) did not feel the downgrade. Have done 55,000 KMs in 2 years and going for more

Very smooth car which I drive. Another one is I m 6feet tall and car is very comfortable for my hight. Great experience of driving. Also comfortable space in back seat Wich will gives more comfort in long drive. Looks wise aslo it's good car. Main is milage of this car Wich is very grate and economical for ur pocket.

We bought Ciaz Alpha from the next outlet in may 2018. The delivery was done within a week and the service was also very good. Ride quality of the car is excellent. The nvh level are also good. We took this for over 1000 km ride and it preformed really well. Though it's not a driver's car but the ride quality, back seat comfert and more than sufficient leg room is the best part. It looks are decent not too much sporty.it offered a great milage. It's boot is really very big, it can easily fit 3 big bags comfortably. As it was brought from nexa they were providing home cleaning services time to time. Servicing is as always good. PROS :- 1. excellent ride quality 2. Amazing comfert 3. Good family sedan 4. It's price is also competitive comparing its rivals CONS :- 1. not the most powerful car of the segment 2. No sunroof offered, even in the facelifted version.