CarWale
    AD

    Maruti Suzuki Ciaz [2014-2017] User Reviews

    Looking for Maruti Suzuki Ciaz [2014-2017]? Here are the reviews and ratings by Ciaz [2014-2017] owners from across the country.

    Ciaz [2014-2017] Image

    3.9/5

    171 Ratings

    5 star

    30%

    4 star

    45%

    3 star

    13%

    2 star

    8%

    1 star

    4%

    Variant
    All Versions
    Rs. 7,84,791
    Last recorded price

    Categories (out of 5)

    • 4.2Exterior
    • 4.5Comfort
    • 3.7Performance
    • 4.3Fuel Economy
    • 4.2Value for Money

    All Maruti Suzuki Ciaz [2014-2017] Reviews

     (144)
    • All
    • 5
    • 4
    • 3
    • 2
    • 1
    Sort by :
    • All
    • 5
    • 4
    • 3
    • 2
    • 1
    Sort by :
    • 8 years ago | Rohan Puthran

      Exterior Excellent exterior at first glance, Wait for 3 to 4 months and walla we have a car looking 5 years old. feels like maruti has used the cheapest possible paint. My car has started rusting in places which the paint was intact. i wonder how? 

      Interior (Features, Space & Comfort) At first i felt lucky 5 months down the line you will need a awesome music system to make it bareable to drive this car . Every thing in the cabin makes noise. I literally start holding things to see from where its rattelling. I wonder if maruti used plastic from recycled buckets to make its interior.

      Engine Performance, Fuel Economy and Gearbox Engine is ok , alittle on the noisy side but with all the noise in the cabin from the interior you will hardly notice.

      Fuel Economy I cannot comment on, in 5 months i have driven it only 2650 km ( i guess all those kilometers were to the service center and back).

      Lets talk about the gear box, I had a swift Dezire VXI before this and thought that car was not upto the mark, As it was the cheapest sedan to me so i sold it to buy the ciaz but this car is worse than the Dezire in all respects even the gear shift .

      Ride Quality & Handling To let you know how the Ciaz Suspension is, take an empty can put some marbles in it and shake. Thats the noise my suspension make just after 2650 km and this noise is present from day1. I bought the car the very next day showed it to the dealer he advised me to show the servuce center. went to the service center they told me come for the first srevice as parts are not avaliable and we will solve the problem. Had the entire suspention changed [ thats atleast what the service center told me ]. Drove the car, problem was still the same, Spoke to the manager he said there is a team comming from Delhi we will get the car inspected, But according to him "Sir it is a normal manufacturing defect, If there are more complains the company will solve it, most people who buy this car have drivers, you are a little paticular and drive it yourself thats why you notice". The car was ispected and given back, but i have not heared from maruti since then. Kept in touch with the service center for a while and they till now have been convincing me that i am the only one that has this problem . Recently went to my old service center which also is an authorised maruti service center to see if they could figure out the problem. It has been 6 months and i am still waiting

      Final Words After reading my testimonial would you really want to spen your hard earned cash for this pile of junk... I want to sell this car but i am really feeling horrible that i would be selling a car which i bet the new buyer would also hate.. Even if the problem is ever solved and i know i am an optimist for wishfull thinking .....

      NEVER EVER A MARUTI AGAIN...

      Areas of improvement READ MY EXPERIENCE EVEN YOU WOULD NOT KNOW WHERE TO START.

      Styling, SpacePerformance, Suspension, Handling, Noise
      Rating parameters(out of 5)
      3

      Exterior/Styles


      3

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forDid a short drive once
      Mileage9 kmpl
      Was this review helpful?
      Like Button
      12
      DisLike Button
      5
    • 9 years ago | Sahil Gupta

      Exterior : Ultimate looks. Best in its genre. Way better than verna and city. Comparable to jetta and corrolla( The higher segment than this). Beast at its best.😎

      Interior (Features, Space & Comfort) Features are really good. All neccessary features you will get in CIAZ, Space and comfort is again best in its class. Bigger, wider and spacious than verna and city and other cars in segment.

      Interriors are good. I wish they would have given same interiors like leather stearing and leather seat covers in ZDI like they gave in ZDI+ and bit improved interiors.

      Engine Performance, Fuel Economy and Gearbox Engine is good. Bit underpowered than city and verna but still better performance and enough power. The car remains in control, smooth driving and handling unlike south korean brand hyundai which are full on features and less on performance and safety.

      I am extremely satisfied. Could have given better gearbox. Its just ok. Getting an average of 21-22km/l local and on highways 24-26km/l. Great average.

      EXTREMELY SATISFIED

      Ride Quality & Handling  Done with 2700 Kms, so far didn't found any fault in riding. Driving experience is smooth, handling is in control. Max speed upto which i went till now is 150km/hr and driving experience was awesome. Great control, handling. No fault at all. Enjoyed riding on CIAZ

      Final Words A wonderful car to buy in this segment. I would say the best because i own verna too and have experienced other cars in same genre before buying. So far i am extremely satisfied that i have made the right decision. If you are looking for value for money, Go for CIAZ.

      Areas of improvement Bit improvement in interiors and gear box.

      Space, Comfort, Looks, Fuel Average, Features, Handling, Smooth DrivingNeed bit better interior for ZDI like ZDI+
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage22 kmpl
      Was this review helpful?
      Like Button
      7
      DisLike Button
      0
    • 9 years ago | Bhupendra

      I have purchased Ciaz Zxi petrol around a month back. After driving about 2000 Kms, I am submitting this review. The new Ciaz has real elegant looks. The front chrome grill , split tail lamps , aerodynamic shape adds to its styling.

      This car is very stable on highways at 140 kmph speed.

      The noiseless petrol engine, Automatic climate control AC , bluetooth and audio controls on steering wheels supports a very comfortable driving experience. More space , rear AC vents adds to comfortable back seat long drive.

      Pick up is very good. I never felt this machine underpower at any point.

      This car has given me mileage of 17.5 kmpl on highway and around 15 kmpl in the city driving conditions.

      Best Features - Keyless entry , Push button start and stop , Rear sunshade, Projector Headlamps, Height adjustable drivers seat, large boot space.

      Needs to improve - Nothing as such.

      Overall, I am a satisfied owner of this stylish, elegent and featureful sedan from Maruti Suzuki at this price. Its really value for money and a must buy.

      Styling, Space, MileageNil
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage18 kmpl
      Was this review helpful?
      Like Button
      7
      DisLike Button
      0
    • 8 years ago | Vishwanath Hegde

      Exterior Its long exteriotrs with S type styling looks ultimate and feels High end. and projector head lamps are very nice.

      Interior (Features, Space & Comfort)

      • Coming to interiors I am using the ZXI manual in this version, Options like, parking camera witrh sensor, eelctrically manageed, ORMs. its very nice.
      • Coming to space. as I am 6.2 height guy, I am feleling very comfortable.leg space is superb. and even rear seat space is superb with rear ac vents.
      • Coming to music system. it has the 4+2 speakers with ultimate sound.
      • Gear shifting is very smooth and to be frank. if you are in the 1st gear, you will get a doubt whether your vehicle is on or off condition. its really a smooth.

      Engine Performance, Fuel Economy and Gearbox

      • Performance is good. 
      • I drived at the top speed of 155KmPHr in the yamuna expressway.ground clearednce is superb.
      • Normally i am getting the 19kmpl in the city roads and 21kmpl in the expressway.

      Ride Quality & Handling

      • I felt really comfortablle even when i am driving at the speed of 155kmphr.
      • Handling no comments. because hope you guys know about maruti.

      Final Words

      • Finally guys. I am really to be a proud owner of my Maruti SuzukiCIAZ ZXI.
      • One morething. I have seen some of the reviews about interiors quality, guys trust me ciaz interiors are made by good quality plastic. 

      Areas of improvement Nothing. as of now.

      Superb ,Ultimate look, I can say that symbol of dignity,Good fuel economy.Nothing found
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage21 kmpl
      Was this review helpful?
      Like Button
      7
      DisLike Button
      0
    • 9 years ago | Hemal

       

      This is my third car after the esteem and the 2004 honda city. Had pre booked it without looking at it or knowing what the package would be like. Have purchased the Petol VX+ version with airbags and auto ac . Frankly was surprised with the package that i got. It had all the frills expected from a car in this price range. What surprised me was the space, which is more than both my previous cars.  Just wished they had priced it a little lower by around 50k ( thats what i expected when i pre booked it ) 

      Exterior

      Large high exterior , which is taller than its compatriots in the same segment gives the car a bold strong look. While the front seems a mash up between the dzire/ baleno, the back seems similiar to the city. However the taller and slightly longer body gives the car a much bigger look and a more premium feel 

      Interior (Features, Space & Comfort)

      No complaints in the space. I am a 6 footer and keep my driver chair almost on par with the middle pillar, still there is 6 inches of legroom left in the back when another 6 foot person is sitting there. This car has enourmous space and feels roomy with the beige interiors  

      Engine Performance, Fuel Economy and Gearbox

      The engine is smooth ,much more than i expected. Hardly makes a noise. The only flaw i found is that one has to rev hard to give the car fast pickup. With slow revs , it takes a little time to hit hundred, but guess that imporves the economy. If you increase the RPM in the lower gears, the car can shoot ahead . I owned a honda previously and have even driven the new 2014 honda model, and both needed to be pushed hard to get the accelaration, just like this car. But the maruti has a weaker engine so needed a greater press on the pedal, but performed with equal gusto . 

      I Got a fantastic mileage of 20+ on the highway, with mileage within the city between 13 to 14 with AC. Feel thats ok for a petrol engine 

      Ride Quality & Handling

      Adequate ride quality and abosrbed most of the bumps. The few that it didnt must be because of the craters on mumbai roads. Drove the car till 150kph and didnt feel any vibrations . The steering is soft and light , much lighter than the new city  

      Final Words

       The car is good, maybe they could have given the front a more different look. The miser in me wishes they had priced it less by another 50,000/- . Then they would have licked the competiotion 

      Areas of improvement  

      The front sytling could have been different. An while it is easy to ask for a more powerful engine, that would be at the cost of mileage .  

       

      Mileage + SpacePickup is slow sometimes
      Rating parameters(out of 5)
      3

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage15 kmpl
      Was this review helpful?
      Like Button
      6
      DisLike Button
      1
    • 9 years ago | A. Archment

      Exterior

       Nice

      Interior (Features, Space & Comfort)

       roomy

      Engine Performance, Fuel Economy and Gearbox

       Terrible!! constantly being repaired!!!

      Ride Quality & Handling

       

      Final Words

       I purchased this car in Kolkata in November and it has been in the garage for engine problems ever since. The Last time the Maruti garage people said that they had replaced several sensors in the engine after consulting with the factory in Delhi. They promised it would solve all the ongoing problems. This was about ten days ago and today the car would not start leaving my wife stranded and having to take a taxi home. I am sick to death of this car and wish I had never bought it. Don't be fooled by the good looks! it's a dud. DO NOT BUY!!! Also we were told by the Maruti service people here that we would have to pay to have the car towed to the garage for repair or alternatively we would have to pay our own mechanic to fix the car at the break down site. So not only does the car suck, so does the after sale service!!

      Areas of improvement  

       I can only hope that Maruti will offer a replacement because my experiance with this heap is absolutely unacceptable. 

       

      noneConstantly in the garage for engine problems
      Rating parameters(out of 5)
      3

      Exterior/Styles


      3

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Was this review helpful?
      Like Button
      6
      DisLike Button
      1
    • 9 years ago | Sanjib Ghosh

      Exterior Quit good. Though conventional but a clean design. Side profile gives a feeling one class above compare to its competitors.

      Interior (Features, Space & Comfort) This is the best part of the car, nice clean and slick design. everything just in place with full of features. Huge leg room. Extra under thigh support could have been better.

      Engine Performance, Fuel Economy and Gearbox I have driven more than 1000 km, I did not fell at all any lack of power contrary to the other reviews. It has quite good pull. 0-80 is quite quick. Though above 3000 rpm engine noise comes into the cabin. Maruti could have done a better job here. Best part is fuel economy, in petrol version I am getting 20+ on expressway. Gearbox is short but little notchy.

      Ride Quality & Handling I used to drive Optra which is much heavier car and I used to get the feeling of much more stable and grounded, this is much lighter car which does not give same confidence like optra. Steering is too light which I don't like. But very good for city driving. Suspension is good, nicely absorbers small pot holes, bump etc. Steering is precise during cornering, but felt little body role.

      Final Words Overall very nice package under 10 lakhs. It's hands down winner against the competition. I love it.

      Areas of improvement Engine noise above 3k rpm.

      Good fuel economy, interior, features, valueunder thigh support, engine noise above 3k rmp
      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage20 kmpl
      Was this review helpful?
      Like Button
      5
      DisLike Button
      0
    • 9 years ago | Rana

      Exterior Looks in between C & D segment Car.

      Interior (Features, Space & Comfort) Interior space is very very spcious. One may feel riding into a D segment car, Abundant space both in front and rear with huge legroom and three healthy people can sit comfortbly in rear seats.

      Engine Performance, Fuel Economy and Gearbox No engine noise, No vibrations and No body roll while driving on to a bad roads.

      Ride Quality & Handling Excellent ride quality which satisfies to a premium segment car.

      Final Words Every one knows it was Suzuki to introduce Fiat sourced 1248CC, 1.3 litre multijet diesel engine of 75bhp to produce 190Nm torque in a Swift back in 2007 and  what a hit it is still in Indian market. And still many people criticise that Ciaz having has same Fiat sourced 1248CC with a powerfull 89Bhp which is more than a Swift as an small engine to a big car, under power bala bla bla. and make mistake in buying an 1500CC engine car which consumes more fuel an produces more noise and vibrations even the clutch pedal starts shaking and requires frequently checked for a servise and maintenance which can be avoided.

      Areas of improvement Some of the features are to be introduced like Cruise control which is a boon for highways.

      Great Power and Fuel Economy, Less vibration, Less Noise.Nill
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage19 kmpl
      Was this review helpful?
      Like Button
      5
      DisLike Button
      0
    • 9 years ago | Rishikesh Dongre

      Exterior No nonsense design, european styling, sleek looks, projector lamps, long wheelbase.

      Interior (Features, Space & Comfort) Enormous space, superior comfort, good ride quality.

      Engine Performance, Fuel Economy and Gearbox Fuel economy is unquestionable, I guess its the talk of the town, my colleagues asked me the mileage and they double dropped their jaws after my response. my car gives me a massive 18kmpl on the highway and a decent 12 in bumper to bumper city traffic. overall mileage figures are 14.5 kmpl and my car is just 4 weeks old and I expect it to go up after 5000 kms. Gear box is slick and shifting is creamy.

      Engine is a little underpowered but you won't feel the need for it unless you want to race a car side by. as long as you are driving on your own and as per your own pace and don;t intend to beat the hell out of some other car you would never realise the under powered engine of ciaz. so if you are a family guy who prefers to drive safe and even, it would hardly matter to you.

      Ride Quality & Handling The ride quality is awesome, it takes the biggest of potholes and speed breakers with ease and does not let the thud afftect the passengers inside. the drive is even and quite settled even on high speed drives and speeds in excess of 100KMPH.

      Handling is apt and the car does not disaapoint you. it is quiet obedient and rarely misbehaves. the steering is chunky and confidence enhancing and manouvering is not a herculian task even on narrow city roads.

      Final Words The CIAZ is a wonderful product from the maruti stable and the one that could give the leaders in this segment a run for it money. being almost 1.5 lakh cheaper than the top spec of honda city and almost 80k cheaper than the top spec of verna, this car values your hard earned bucks. space is awesome, boot is by far the largest in this segment and the length ensures that you get a feel of car a notch above than its class. sometimes parking is a issue coz of this massive length, but the rps and the camera do help you a lot. acceleration from stand still is decent and quiet responsive, mid level and top level punch is where you feel the underpowered engine, but overall the drive is smooth and you won't be disappointed. go for it if you are looking for a classy sedan with good space.

      Areas of improvement They could add some more features like cruise control and sunroof to maximise its value.

      Fuel Economy, Space, Styling, Ride, HandlingNothing, but still a Sunroof would have made the deal a STEAL
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage14 kmpl
      Was this review helpful?
      Like Button
      5
      DisLike Button
      0
    • 8 years ago | N.Jayaprakash

      Exterior

       exterior look very nice even though a bit classic in front.the beauty of the car is from sideways.
       

      Interior (Features, Space & Comfort)

       spacious interiors.good for 3 adults and one children in back seat.

      Engine Performance, Fuel Economy and Gearbox

       1.3 engine is enough for our roads this is not less power since we r very populated country and lot of vechiles on road we can go more then 100kms always.they seem to have tuned the engine in shvs so no lag of power.second gear turbo helps to over take in city conditons ( within seconds it touchs 70kms).80 to 100 is best to enjoy very easily the car touches 140kms..fuel economy depends on the road and place and where u drivecity conditions it may give 16.5 with ac ( before first service) and in long outer drives it gives around 21 ( before first service).its hard to find when shvs work.

      Ride Quality & Handling

       very very easy to drive ( if any females want to drive a big sedan  this is the best car).

      Final Words

       unlike lot of hatchbacks designs available in india carmarket.there are only 5 sedan model namely city,ciaz , verna , skoda and vento.Among these only city and ciaz sell the most each selling 7000 and 5000 all others dont even sell 1500 cars.for about 10lakhs ciaz is the best car to buy with two airbags,abs and ebd.

      Areas of improvement  

      car interiors should look  modern..have to upgrade switch designs.car mostly look like a assembled one urgently. should sell in nexa show room only bcz dealers treat ciaz customers like alto or omni customers.

       

       

      very very easy to drive.very spacious , elder people can easily enter and exit.Dealers are not good .very normally built car.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Was this review helpful?
      Like Button
      5
      DisLike Button
      0

    Reviews you may also consider

    AD
    Write Review
    Write a detailed review of a car and you can
    scissors image
    Win Amazon Voucher worth
     ₹
    2000

    Want to read the reviews for any other car?