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    Toyota Altis & Galaxy Toyota Sucks

    9 years ago | Pradeep Chopra

    User Review on Toyota Corolla Altis [2014-2017]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Here's a brief of my frustrating experience with Corolla Altis, Toyota India, Galaxy Toyota (Moti Nagar, Delhi) 

    1. Unending Issues with CNG: I would have sent my car at least 5 times to CNG company for solving one or other issue. The latest issue was that it automatically switches to Petrol despite enough quantity of CNG.
    2. Disk Brake Issues: Within 50K kms of drive, I've got it replaced 4 times and spent whopping money (i.e. over Rs 40,00). Service Advisor says it's normal while my friends & relatives who own a similar segment car were shocked. I found out that I am not alone; it seems to be a known design issue: At the same time I got to know that it’s an issue known to Toyota. Find more about it at http://bit.ly/1k1hGCY and http://www.team-bhp.com/forum/test-drives-initial-ownership-reports/74061-our-new-toyota-corolla-altis-6.html
    3. Car Doesn't Start: Every day, multiple times the card doesn't start till I try 10-15 times and at times getting stuck in the middle of the road for 3-5 minutes. I complained about it and sent the car for repair multiple times. Service center would do some testing, cleaning & give some other excuse and send back the car. Latest excuse was that battery is week, which I replaced and the problem is still there :(.
    4. Worst Service Experience: 5/6 times, the car has comes back from the service center (Galaxy Toyota) with 1 or more issues including scratch in the car, uninstalled part, non-working center locking. My experience with Maruti is FAR better. If you are sending car to Galaxy Toyota for service, be prepared to wait for at least 3-4 extra hours or upto wait for next day delivery above the estimated time. You can read more about other’s experience at http://bit.ly/1lE4sAq

    Overall, I've sent my car for more than 20 times to Galaxy Toyota and the problems are still not solved. There are more issues as well but I believe the above listed ones are sufficient for anyone at my place to lose patience.

    Extra Space & LooksDefective Product, Pathetic Service
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