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    Toyota Innova Crysta [2016-2020] User Reviews

    Looking for Toyota Innova Crysta [2016-2020]? Here are the reviews and ratings by Innova Crysta [2016-2020] owners from across the country.

    Innova Crysta [2016-2020] Image

    4.5/5

    480 Ratings

    5 star

    72%

    4 star

    18%

    3 star

    5%

    2 star

    2%

    1 star

    3%

    Variant
    2.8 ZX AT 7 STR [2016-2020]
    Rs. 22,58,011
    Last recorded price

    Categories (out of 5)

    • 4.5Exterior
    • 4.6Comfort
    • 4.6Performance
    • 4.1Fuel Economy
    • 4.3Value for Money

    All Toyota Innova Crysta [2016-2020] 2.8 ZX AT 7 STR [2016-2020] Reviews

     (42)
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    • 5 years ago | Padmanabhan S

      Our vehicle TN66 W XXXX Innova Crystal is 2.8Z version which is a top end model is about less than an year old and has just gone for 2nd service. Surprisingly the dealer had removed and given the memory card. Saying it has the map software and had to be again put back after the service. Surprisingly the card failed to activate the navigation map and the dealer was saying that it was sensitive and had to be handled carefully. They said it will cost about 9000 rupees to change the sd card to make the map work. We are not happy with the way Toyota handles such simple things so badly. That too in a premium model car. Which is well within the warranty. And we do not understand how the licensing of the map software works. And why should we be fleezed for 9000 rupees to make this work. We seriously are now concerned on the way how Toyota has handled the other elements of the car. That too for a premium car like 2.8Z model of Innova Crysta.

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      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      21
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      0
    • 5 years ago | Sanal K Vijayan
      Toyota has to rethink about the wheel alignment issues in Crysta. Most of the customer facing this issue. In every 2500 km need to check the wheel alignment and adjust the tires. It is pathetic to have such an issue on this high value multi utility vehicle. Within 7000 km, tire thread was visible due to extreme side wear of the tires. Even after many complaints, no solutions so far.....
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      18
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      0
    • 7 years ago | Aayush Bhingare

      Exterior The exterior is a debatable factor nonetheless it looks better than the previous car.

      Interior (Features, Space & Comfort) Has good features such as auto headlamps with auto leveling, start-stop button, keyless go, 7 airbags(driver knee), ESP, ABS, Hill start Assist, Traction Control, three driving modes, LED headlamps, touch screen, reverse parking camera with sensors and soft closing boot.

      Engine Performance, Fuel Economy and Gearbox The engine is a good 2.8 litre oil burner mill that produces 174 ps, it is a little vocal sometimes, previous car felt like it ran out of breath at 140, this time though the car can do 185kmph. As per my car I am currently getting 12.5 kmpl.

      Ride Quality & Handling Good Handling, the steering does feel heavy at slow speeds but as you increase the speed it feels comfortable, the ride is pleasant and it eats through potholes. The brakes bite properly and they are spot on.

      Final Words It is a good proposition overall and a bang for your hard earned buck, Toyota reliabl plays an important role with good resale. Yes, it  is a little costly  but worth it.

      Areas of improvement As usual Toyota has cut corners with some features like No rain sening wipers, no auto dimming mirror and absence of LED brake lamps.

      I WOULD LILE TO MENTION THAT ANYONE LOOKING FOR A LUXURY MPV SHOULD CHECK IT OUT THEMSELVES AS THERE A LOT POINTLESS REVIEWS OUT THERE... CHECK IT OUT PERSONALLY!

      Superb ride quality, excellent Durability. The interiors are superb, good featuresNo rain sensing wipers, auto dimming mirror, no LED break lamps
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage12 kmpl
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      6
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      0
    • 2 years ago | Kanchan Renake
      Excellent car for budget buyers. Durability is the best feature. We've had it for two years and no problems except for a flat tire. Servicing and maintenance is also easy due to Toyota's widespread network of service stations. Drives very smoothly.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
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      6
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      1
    • 3 years ago | kumar
      Its an overhyped vehicle. if you like to self drive stay away from it. the steering is unfit for such a expensive vehicel. In slow speeds on uneven roads the steering will tire you out. People driving manual crysta would get tired quicker than automatic ones. also tyres if not properly aligned once every 5000k they will go bad qyickly. interiors are not worth the price you pay. the car is worth 20lacs onroad.but they are selling at 30 lacs.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      2

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      5
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      0
    • 5 years ago | Jaganivash Chandramohan
      Brought the top end automatic last year, have driven more than 70,000 km already. Even with regular servicing at every 10,000km and wheel alignment at every 5000 km the car isn't comfortable for long drives as the old innova, however it is sophisticated with electronics and has a good drive response. The ride is bumpy and jerky.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      2

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      4
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      0
    • 4 years ago | amit kumar dahiya
      pathetic delivery by galaxy toyota moti nagar new delhi, piece was full of dust, scratches, 55km driven etc .no plastic cover on seats , very dissaponted by toyota, they spoiled my hard earned money
      Rating parameters(out of 5)
      1

      Exterior/Styles


      1

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forDid a short drive once
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      3
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      1
    • 3 years ago | Sam
      Its a bit over priced. Legendary reliability. Good build quality and safety. low maintenance cost. good service. accessible dealer network. good design . Resail value is to the Extreme as possible. The centre screen could have been a bit more responsive and faster. Voice command works well. Overall a perfect partner .
      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
      Was this review helpful?
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      2
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      0
    • 6 years ago | Akbar Ali

      Exterior Owning the top end model which has LED lamp that doesn’t function as a daytime LED. Which is common to find on a 5 lakh car and motor bikes now a days. Worried to find those daytime LED on the Liwa and fortuner, that doesn’t function on a 27 Lakh Crysta?? No LED tail or break lamps?

      Interior (Features, Space & Comfort) The interior is designed well with lots of Features, but in some areas there is feel of poor plastic which is common in Toyota. Crysta has a A+ on space and comfort zone.

      Engine Performance, Fuel Economy and Gearbox Everything Perfect other than fuel economy.

      Ride Quality & Handling Best in the class.

      Final Words Perfect car for a long ride. Not the show stoppers for the value. While cheap cars have a better approach and appearance on the road.

      Areas of improvement Daytime LED and LED tail/break Lampcan give a rich look, especially on a top end models.

      Interior space, Drive quality and comfortNothing specially other than the car exterior appearance.
      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      2

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
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      2
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      0
    • 4 years ago | Mithil
      Amazing Buying experience Traveling in the innova feels like traveling by an aircraft Looks are dashing Servicing and maintenance costs are very reasonable Pros - 1 Its very comfortable on long drives 2 Mileage is good 3 Rear parking camera I'd a great advantage 4 Premium Interiors 5 Reasonable maintenance costs
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
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      1
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      0

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