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    Ertiga Zdi sudden Power Loss problem

    7 years ago | Manasrnanda

    User Review on Maruti Suzuki Ertiga [2012-2015] ZDi

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    5.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior

    Good 

    Interior (Features, Space & Comfort)

     Good

    Engine Performance, Fuel Economy and Gearbox

     Poor engine performance - sudden power loss . Good Fuel economy

    Ride Quality & Handling

     okay - Risky at times when the steering jams briefly for powerloss

    Final Words

     I own an Ertiga Zdi for last 8 months(Bought in Feb 2013). Since last 4+ months, I am facing issue related to sudden loss of power while driving. The car has visited the service center 4 times for the same problem. Issue has recurred every time I took the car back. 

    Below are the issues: 


    1 - Loss of power at 1.7 to 2K rpm at 70 to 90 kmph speed followed by lot of smoke at exhaust - occurs when AC is switched on 

    2 - considerable vibrations at 5th gear just before power loss 

    3 - Steering jammed briefly while pressed the clutch to bring it back to lower gear followed by power loss from engine. After I engaged clutch, the power came back to steering.

     

    I am lucky to have a very supporting dealer. They are working with Maruti engineers to solve the problem and provide me with a replacement car. But the frustrating part is the outcome of the repair. 

    Areas of improvement  

    Maruti/ Suzuki needs to improve their engineering division to troubleshoot and fix issues promptly to improve customer satisfaction. 

     

    MilageEngineering
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