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    Don't Buy it!! It could kill you

    5 years ago | Bhishm Shaktawat

    User Review on Renault Duster [2016-2019] 110 PS RXZ 4X4 MT Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    2.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Very disappointed with Renault DUSTER RXZ ADVENTURE EDITION 110 PS purchased in May 2017. On 10 Sept 2018 in Udaipur city while driving the vehicle at about 15 KMPH in traffic had to slow down as an auto had stalled on an incline and pressed brake to stop but the vehicle came to *sudden stop with loud dragging sound. *On checking found that Rear Right Side Wheel had jammed and saw tyre drag marks about 2 feet long were clearly visible. Initially could not understand the reason so restarted to drive and found that the rear tyre was still dragging and another person said that vehicle Right Rear tyre seems to be Jammed as it is not rotating. Then to ensure vehicle does not slide back Pulled the Hand Brake. But found that Hand Brake was totally free and Not Effective and vehicle was stalled on road. This happened when I was riving in the city, all alone and at low speed. What if I was with family at the high. this pathetic car would have killed us. When I took the vehicle to the workshop in Nirmal Renault Udaipur, following things were observed. 1. *One Brake Pad had broken into "2 (two) pieces"* and had *become unstuck from brake plate*. 2. Then Left Hand Side Rear (LHSR) Wheel drum was also opened. On checking and comparing for wear it was found that the brake pads of LHSR drum both brake Pads were in better condition than RHSR pads which were thinner and more worn out. 3. No foreign object and or obstruction was found within RHSR drum brake. 4. It was clear that this was complete and *total Failure of OE equipment "BRAKE PADS" and Quality of PAD Material and Adhesive and Fitment was Sub Standard and of Very Poor quality*? How can A New DUSTER Vehicle with 8800 Kms running and in use for 15-16 Months HAVE BRAKE PAD FAILURE ?? *That also after vehicle had been fully checked by Company's workshop during Second Repair and Maintenance 4 mnths back in Apr 2018.* I regret purchasing this vehicle. I have written to customer care but nobody has reverted. If you care about your customer then call on 9672XXXXXX.

    NANA
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