Driving experience is Zero

The car I bought is very noisy. I don't feel like I am riding a car which I bought paying 16.5 lakhs. The engine is so poor that you feel like you are riding a tractor. I towed the car to the nearby service center within 10 days of buy. The service center person informed me that its normal.

I told him that the test drive vehicle is not having this noise he said that it has driven more than 10 thousand new vehicles will make noise and over a period of time, the sound will go off. It's so weird reply. I did check the test drive vehicle once again after I got deliver. Its so smooth. If anybody is thinking of buying Verna Automatic Diesel please don't buy it. Driving experience is Zero.