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    AC not effective - Maruti 800 AC is better than this

    12 years ago | Pradeep Kumar Shenoy

    User Review on Mahindra Xylo [2012-2014] E6 BS-IV

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior

     good

    Interior (Features, Space & Comfort)

     good 

    Engine Performance, Fuel Economy and Gearbox

     good, bad fuel economy, little friction for shifting gear from ist to 2nd

    Ride Quality & Handling

     Ride Quality and handling is good

    Final Words

     Good vehicle, but service experience very bad.

    I drove the vehicle about 700 kms in a strech. Good control, comfortable journey, but AC pathetic. Completed 11000 kms, no major complaint other than AC. AC cooling is not sufficient as compared to the size of the vehicle. Long drives gives good mileage approx 13-15 kms

    Overall rating - A good vehicle, Value for money, but service nees improvement, 

    Areas of improvement  

     AC too bad, Less Mileage, No quality in service, complaints not attended during service - SKS Automobilies, BG Road, Bangalore

    Complaints raised are not properly attended during the service

    Customer's are not attended on reaching service station. No reminder calls if service is due.

    No signages towards Waiting area for customers in SKS automobiles, BG road, bangalore.

    No one directs customers towards reception.

    Rear door was open on delivery after service. Tyres were wobbling even after wheel balancing and wheel alignment two times. No testing done before handing over after service. 

     

     

    Power, Visibility, Driving Comfort, Leg spaceMileage, A/c not good, Bad Service, Customer Handling
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