Service Nightmare

Exterior Good.

Interior (Features, Space & Comfort) Seats and space is quite nice. Built for 4 people. 5th seat (rear middle) is quite small and not comfortable due to rear ac vents.

Engine Performance, Fuel Economy and Gearbox Engine performance is good.

Fuel economy is not good, I am getting 15-16 km per liter while I was told that it's 20-21 km per liter. I drive about 80 km per day.

Ride Quality & Handling Very good.

Final Words I bought Rapid about an year ago and done more than 19K on this car. Here is my assessment.

1) After Sales is not good at all. Various pending items got closed after 4-5 months of car delivery.
> Car registration, proper accessories as bought.

2) Mileage is not great. Particularly in summer with AC running. At best 15-16 km while they claimed 19-20 km per litres.

3) Parts availability is major concern. Once your car goes for any part, just pray to god to get it back soon. I had it 2-3 times and I was really disappointed.

4) Engine is not covered underneath. My car's engine chamber got broken after being hit by a small stone. Luckily my house was very near otherwise engine would have got seized.

5) After visiting service centre few times, I felt that expertise is missing from technicians. Recently, there was a noise coming from my car, about 7-8 technicians heard that noise but nobone could identify the reason. They recorded it to probably send it to Skoda.

6) You cannot get your car serviced other than Skoda dealerships otherwise your warranty gets void.

Overall not recommended to new buyers unless skoda improves it dealership in short run.

Areas of improvement Mileage, Underneath protection, After Sales service, Parts Availability, Service technician expertise.

Overall solid built, good pickup, electronic console for displaying statistics on mileage etcParts Availability, Service technician expertise