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    Very bad after sales service

    11 years ago | Deepak Dhavale

    User Review on Volkswagen Passat [2007-2014] Highline DSG

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    4.0

    Fuel Economy

    5.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    Exterior Very good looking, nice day light LEDs, Sun roof of no use

    Interior (Features, Space & Comfort) Excellent Features, comfortable, good looking Black interior, good leg room as compared to other cars of the same segment.

    Engine Performance, Fuel Economy and Gearbox Driving Comfort, blue motion technology is excellent

    Ride Quality & Handling Very useful parking assistance

    Final Words Very good car with very bad support. After sales service is very bad. I had to send my Brand new passat to the workshop just after driving 50 km. The car was at the workshop for 4 days. There was no answer for the cause from the delear B U Bhandari as well as Volkswagan. The delear was not ready to take any responsibility. The staff was not answering phone calls!!!! The treatment was like a beger after paying 30 Lacs. There is a customer care department but it does not care for the customers.

    Areas of improvement After Sales Service.

    Good looks, very good featuresVery very bad after sales support from B U Bhandari as well as Volkswagan. There is no care for Cust
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