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    poor service

    9 years ago | Fahad

    User Review on Renault Fluence [2014-2017] Diesel E2 [2014-2017]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    4.0

    Performance

    4.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    THE WORST SERVICE OF RENAULT.

    I AM USING RENAULT FLUENCE AND IT HAS GOT A BREAK PROBLEM AND I KEPT MY CAR AT MANGALORE SERVICE STATION TO RECTIFY THE PROBLEM. I GOT A CALL FROM THE SERVICE STATION SAYS THAT THE DRUM AS TO BE REPLACE AND IT TOOK 2 WEEKS FOR THE PART TO COME FROM CHENNAI TO MANGALORE BUT THEY COULDNT RECTIFY THE PROBLEM. THEY TOLD ME THAT THE ABS SYSTEM AS GONE AND IT WILL TAKE ANOTHER 2 WEEKS FOR THAT PART 2 COME DOWN. NOW ITS ALMOST A MONTH, BUT THE PROBLEM WAS NOT WITH THE BREAK DRUM OR ABS SYSTEM. THEY STILL CANT RECTIFY WHATS THE PROBLEM IS. I EVEN CALLED HEAD OFFICE AT CHENNAI CUSTOMER CARE MUMBAI BUT TILL NOW NO RESPONSE FROM ANY ONE.

    MY ADVICE TO EVERY ONE PLZ NOT TO BUY RENAULT CARS COZ THEY ARE NOT EVEN BOTHER ABOUT THE SERVICE AFTER THE SALES.

    comfortafter sale the service very poor
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