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    Mercedes-Benz E-Class [2017-2021] User Reviews

    Looking for Mercedes-Benz E-Class [2017-2021]? Here are the reviews and ratings by E-Class [2017-2021] owners from across the country.

    E-Class [2017-2021] Image

    4.6/5

    29 Ratings

    5 star

    66%

    4 star

    28%

    3 star

    7%

    2 star

    0%

    1 star

    0%

    Variant
    All Versions
    Rs. 57,50,244
    Last recorded price

    Categories (out of 5)

    • 4.5Exterior
    • 4.8Comfort
    • 4.3Performance
    • 4.1Fuel Economy
    • 4.2Value for Money

    All Mercedes-Benz E-Class [2017-2021] Reviews

     (15)
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    • 6 years ago | Sharad Bhansali

      Exterior Stylish exterior and a real head turner. 

      Interior (Features, Space & Comfort) Very comfortable seating, spacious and classy.

      The Navigation system stinks. You cannot feed the adddress where you want to go. Accepts only preset addresses.

      No speakers behind the rear seat. Presence of grilles misleads you. Official brochures are also misleading. Resultantly, the sound system with no rear speakers is below average for a car of this class.

      No remote control. Mercedes does not even have an APP to control the multimedia and other systems. There is one for iPad but has limited functions. Can't even control volume with that. Seems very archaic.

      Handwriting feeding system is on the left of the driver rendering it completely useless for right hand drive cars for India. Mercedes did not even bother to make country specific changes. Shocking, to say the least.

      Engine Performance, Fuel Economy and Gearbox Good fuel economy for a car of this size.

      Engine is extremely extremely noisy. Even though it is a petrol car, it makes more noise than any other deisel car. Strange.

      Ride Quality & Handling Absolutely fabulous.

      Final Words Great car but Mercedes ought to have paid attention to certain basic details. Last but not the least, both Mercedes and its dealers ought to learn to treat its customers better.  My car has already been to the workshop for malfunctioning of the seatbelt warning system within one month of purchase. The same problem has cropped up again but Mercedes did not care to attend to it for the last three days after reporting despite active follow up.

      Areas of improvement Besides the above issues, Mercedes ought to have given the option of having Star insignia with matching grill.

      Interiors are classy, enough room. Great drive and good pickup.No option of putting Star insignia on the hood. Navigation system stinks, no remote control.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      2

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage9 kmpl
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      4
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      2
    • 5 years ago | Armaan Nanda
      Lets start with the exterior. The color was selenite grey. It looked very nice. It is a metallic color but in the night-light it looks like a matt ghost. In the front it has got a nice 8-shaped bumper and the new lights just look awesome. The grill is a 2-barred silver grill. Moving to the back the car share the light from the s class and boy, do they look good? Below that the feather shaped reflectors and the twin exhausts look good. Overall, well done Mercedes with the exterior but I wish they had the pop out Mercedes logo in the front similar to the spirit of ecstasy in the Rolls Royce. Also, the e220d could have done with better looking wheels. The design doesn’t exactly suit the car. Now lets move on to the interior. The first thing that strikes you when you get inside is the humongous high-resolution 12.3-inch display. Everywhere you look there is soft touch fabric and the new wood trim texture is just out of this world. The back seats are one of the most the most comfortable seats I have sat in. The soft pillow attached to the headrest is sublime. The back seats are recline-able. The head room and knee room is plenty. Of course for a car of this class there is a separate climate control for the back. There are lots of glass spaces including a panoramic sunroof, which can be controlled from the back as well as the front. I wish Mercedes had made the front seats a little more comfortable they are not the same seats as the rear ones and are not up to the mark for a car of this class. Also the front manual headrests are very fragile and after a few adjustments it became vertically lose in its hinges and moves as you rest your head on it. The part now needs replacement and has to be shipped in from Germany. It turned out to be a very expensive affair. It is possible that this could just be a one defective piece but it’s worth noting. In terms of engine, it is one of the smoothest engines. It just wafts around at 2000rpm not giving any noise from the outside. It is totally comfortable and relaxing inside the cabin. The moment you put your foot down it downshift and you hear the innova type roar of the engine as the 400nm of torque kicks in and the car increases speed in a linear fashion. It has uniform acceleration throughout and doesn’t have any sudden spots. The cherry on top is the renown 9G tronic gearbox which shifts cogs extremely efficiently irrespective of conditions or throttle input. Mercedes has really loaded this car with first in class features. It has from cruise control to the automatic rain sensing wipers and lights to ambient lighting with different colors. Though there are some features that are worth taking about, on the 12.3inch display you have load of features including web searching, mobile apps, apple Car Play and android auto. For some reason Mercedes decided not to make it a touch screen do for the first time you do find it a little fiddly bit you get the hang of it. There is an app that you can download on an iPad in which you can control most features of the car. Though this is a very good feature that Mercedes has introduced, the app isn’t user friendly and surprisingly you can do everything else control the volume of the music. The best feature of all though is its automatic parking. It works beautifully even in the tightest spots and is easy to use. I am still iffy about the practical use on this car sice it will mostly be driven by a driver in India. I can’t describe in words how good it is to have even this much self-driving in India. The owner of the car is not a very good “Parker” and he is extremely happy with letting it park itself and the self parking hasn’t got a single scratch or mistake. They offer a burmester surround sound system in the e350d and they have given a very bad ‘Mercedes sound system’ that is extremely bad compared to its rivals. Also I wish they had a better system for the climate control and a separate off button since it is very fidgety and if you are a little quick it fails to respond. Now, the ride quality. It is very good at slow speeds but as you touch 3 digits the car feels a little floaty, switch to sport mode and that decreases the floatiness a little bit. On large potholes the car is a little soft and takes 2 bounces and then returns to normal so it could have done better with a little stiffer suspension setup. Otherwise, beautiful car to chauffeured around in. One thing that I really wanted to emphasize in in this car was its space saver tire. It has no compartment so it takes up all the boot space and there is enough space in the bottom for it just a few more mm of width would do the trick. Mercedes please please please fix this. And with the end of my first review I need to celebrate and would like to sign off. Bye Armaan nanda
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
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      2
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      0
    • 4 years ago | Irshad Bhati
      All features are great,, superb comfort,, luxurious,, beautiful design awesome ride and performance. Only negative I found in this car is the absence of ventilated seats, Mercedes-Benz should look into this seriously, I mean A guy buying a 75lac odd car and doesn't get ventilated seats is unfair.......
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forFew hundred kilometers
      Was this review helpful?
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      3
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      1
    • 4 years ago | G V Aakhash
      Being the epitome of luxury for value, the new Mercedes E class has outdone its previous model. Completely individual 4 reclining bucket seats just won this car 5 stars. Rest everything from driving experience, display controls, soft touch interiors, metal inlays, engine performance, ambient lighting, and space design is excellent.....
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forHaven't driven it
      Was this review helpful?
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      1
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      0
    • 4 years ago | Vaibhav gupta
      The best car in the world and it is very comfortable and all facility are available and it is very luxury car.I will thank full to you company.I have a short ride of the car it is very luxury
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forHaven't driven it
      Was this review helpful?
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      1
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      0
    • 4 years ago | Mihshan
      Its very easy and soft to drive and looking very beautiful design very perfect like a angry model when we are sitting inside the car we will sleep in the car thats much confort thank u
      Rating parameters(out of 5)
      4

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Was this review helpful?
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      1
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      0
    • 6 years ago | Chandrasekar
      Mercedes benz E350D . 2017 I have purchased this car in Chennai trans car India.. our sales executive was Mr.Nowfal. This is our 3rd mercedes benz. This car is 100% worth the money we pay. it gives us such a luxurious Experience while travelling.. Really amazing and expectatiom crossing engine speed. This is 100% S CLASS MAYBACH miniature. The only difference between this and s class is no seat cooling or heating that is no purfurated seats and no seats massage and no media system control from the rear seats. One Who cant Cross One crore rs but wants a high luxurious car should buy this e350D. I am having an outstanding experience with Mercedes Benz please dont believe negative reviews. I REALLY FEEL THE ONLY NEGATIVE THING IS NO MEDIA CONTROL IN REAR SEATS
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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    • 6 years ago | Vishal Naik

      Great look with Great features, this model is look like Mini S-class, Interior design also superb. Almost all S-class features are there in this new model E-class. Awesome ride, more comfortable as compared to another competitor cars. But this model is very Expensive as compared to previous one. By the way it’s good and best model ever in E-class model.

      NANA
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forDid a short drive once
      Was this review helpful?
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    • 5 years ago | Swapnil
      Favourite car ever, when I see it . It's make a day totally, and want to buy it once and that's very soon. What's could say about Mercedes-Benz it's all ways my favourite brand . No doubt on it. Rather than others like audi, BMW and even lamborghini . But , I doesn't buy this brand of cars . Till now. Thanks for gives a opportunity to gives reviews
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forHaven't driven it
      Was this review helpful?
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    • 4 years ago | moin
      Best handling, best comfort, best look, best performance in comparitive variant and its all about class for what mercedes known for. According to me ill suggest mercedes rather than other luxury car as my first preference.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew hundred kilometers
      Was this review helpful?
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      0
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