Renault Pulse Rxl O

Exterior Good.

Interior (Features, Space & Comfort) Good.

Engine Performance, Fuel Economy and Gearbox Against the company's claim of 24KMs/ litre gives an averrage of 16.5 KMs.

Ride Quality & Handling Rear suspension seems to be weak. Produces knocking sound when someone sits on the back seat. Dust comes from the disc brake and I am told that this is common for these vehicles. Company does not provide a duplicate key for the remote security system which forms an integral part of the original car. This makes the security system useless in case of loss of the original remote control switch key. It took overr 4 months for the company to arrange for a duplicate remote control key. They charge an exhorbitant price of Rs.5114.75 for a duplicate key which should be provided free of cost alongwith the car. Even a registered notice does not evoke any response for one month. If we address a communication to the company, response comes from the dealer who has no voice with the company or is not ready to take up the customer's case with the company ultimately yielding no results to the complainant.

Final Words Poor response to customer complaints.

Areas of improvement Rear suspensions, and average fuel efficiency have to improve. Disc brakes producing dust have to be improved.  Prompt response should be given to customers.

Overal performance satisfactory. Good pickup and engine performancePoor mileage - 16.5 KMs / litre diesel against 24 KMs claimed.