Beware buyers of XUV 500

Exterior Good

Interior (Features, Space & Comfort) Good

Engine Performance, Fuel Economy and Gearbox Had a problem within 2 weeks of buying the XUV 500. The pickup was not very responsive, the breaks was not responsive & used to make a huge noice when you apply breaks. When we approached the customer service, we were absoutly disappoined by the response we got from them in the initial stages. Made us regret buying the car. We had to take up the issue to bombay office to make them get our attention & finally when we demanded our money back then we got some response from the bangalore service team. They fixed the problem, but I still feel completely disappointed buying the car from Mahindra. Didnt expect this kind of service & the big question still remains what other problem we may have in the car & how is the customer services going to be like when the car get older.

Ride Quality & Handling Okay

Final Words Think twice before buying an XUV 500

Areas of improvement Customer service.

 

Hiped advertisingHorrible customer service