Horrible experience with Toyota

I bought new toyota innova from Budhha Toyota Patna.They only gave retail invoice and owner book at the time of delivery of veicle.Sale certificate they give afterwards when i checked it we found that my vehicle is of BSIII STD,We had booked for Vehicle of BSIV standard.When i complained about this their customer relation head (Savinder Kumar)said they don't sell BSIV version in bihar.When insisted that there is differnce in vehicle Their Customer  relation head started abusing me and even threatened me for life.Which is a criminal offence.

Toyota being such a reputed company how do they recruit such dangerous person who is ruining Toyota' name.

2. Toyota insurance premium was coming 52000 for first three years wheres from SBI i got it in 34800.

2 registration fee they were charging 88000 whereas actual fee was coming 73000.

After all these i hate toyota now and i suggest if anybody is planning to buy toyota think again and never ever buy vehicle from BUDHA TOYOTA.