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    Good Car but Pooor Servicing...

    14 years ago | Uday

    User Review on Tata Indica Vista [2012-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    5.0

    Value for Money

    PURCHASE:
    Used

    DRIVING:
    Few hundred kilometers

    Exterior: excellent car of its class.

    Interior (Features, Space & Comfort): acres of space both driving seat and back, long journey i not that comfortable for the accelator is positioned that makes leg pain. Maruti alto maruti 800 has very good access for leg rest on long drive. Any way the car is superspaceous. The car can be 4 star graded

    Engine Performance, Fuel Economy and Gearbox: sounds slightly when doors are opened. But i understand this is common in almost all diesel engines.

    Ride Quality & Handling: smooth. but low powered in 1st two gears.

    Steering is not that soft as it has to be. the word power steering has no meaning in this car.

    Final Words: I have test driven this car of my friend for a few kms and using now and then. GO for the car. You feel like a king while driving. comapred to other cars of this segment, this is really a family car. Definitely better than santro, alto wagon R etc.

    Areas of improvement: car better than maruti in cost n quality but POOREST SERVICING.

    I am damn angry at this. Many of my friends, even i experienced some incidents.

    Whats the fun in selling a car without service? Even TV manufacturers worth a few thousands bother much  in satisfying their customers in servicing. Some car manufacturrs NEVER EVER THINK OF PROPER SERVICE.

    Crores were spent in releasing new cars. New models and even extra features WHAT FOR??? IF SERVICE IS NOT EVEN 30%???

    I understand from my friend(s) that Trichy TATA car dealers also RETURN THE CAR BACK TO THE CUSTOMER posing as if serviced,  actually they would not even opned the bonnet it seems.

    SO TATA IF WANT TO REALLY GO UP IN SALES    STRENTHEN SERVICE NETWORK..

    TATA must LEARN FROM Maruti suzuki how to terat n care customers.

    CAN any one tell maruthi cars to be that hi fi at this rate???? Most of them NEVER  but its their servicing network n dedication to customers satisfaction that made them succesfull sellers.

    Customers adjust with what ever petty defects in the car  for their angers get pacified in servicing by maruti people. HOPE TATA never tell TATA to their own customers in near future.

    good car, spaceous exteme performance but for the power.SERVICE
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