Issues with Infotainment System

I had taken delivery of my Renault Lodgy RXZ 110 PS a month back in Bangalore. In no time I had noticed an intermittent bluetooth

connectivity issue (connectivity getting dropped frequently) especially with my iphone 6 & other mobile phones. I had immediately

brought this issue to the notice of the dealer(Trident Whitefiled Renault) and further investigations by the dealer proved that issue

was not specific to my vehicle, as same issue was found in all Renault Lodgy available with the dealer.

It's 3 weeks since I had reported the issue but Renault customer care is not ready to provide any update other than the standard

response " Concerned team is looking into the issue". I see it as a serious failure of Renault's quality management processes as they

should not have delivered a vehicle with quality issues. I am really disappointed with Renault's attitude even after reporting an

issue with a brand new car.

Appreciate if you can share an Renault's escalation contact with me to take this issue up with Renault's senior management.

Proven EngineFaulty bluetooth Infotainment System