1. Toyota are the best when you are about to buy a new car from, everything that you need from pre booking to diliver of the vehicle.
2. Yes people say that older version of Innova was better, but I feel with all features it is the best buy.
3. Yes I just love the looks, and best part they have changed everything. It's not just a facelift.
4. Innova is best when it comes about Servicing and maintenance. Only thing while driving is drive safe. Because if meet with accident it will cost lot on your pocket.
5. a)Best services
b)Best in its class
c) Trust worthy brand.
e) This is mpv is for lifetime
d) product worthy a penny
Only issue is the price (new vehicle) and the price of the spare parts which are expensive.