gross negligence for swift facelift

i am doctor by profession. purchased newly launched swift facelift ZDI. i went for a long drive with family and unfortunately tyre got punctured. when took out stepney tyre it was not alloy wheel. i still went ahead and put on the stepney wheel. but when i saw tyre number, it was different i.e. 165/80R14 where as the rest of tires were 185/65R15. on calling toll free number they told me stand where i am and offered to send crane for lifting the car. told me further to arrange for my conveyance till home. it was so rude n crude. nobody has any information regarding this. please go for better brand of cars. Maruti is fast loosing credibility. i regret why i bought two maruti cars just 2 months back.good stylestepney tyre is notan alloy wheel. even radius is 14R as compared to 15R for rest of the wheels