Bad Engine Performance

I had purchased A-Star car one and half years ago. I like its Exterior and Interior. All features are as per my necessity. But I observed that performance of Engine is very bad. The engine has excessive vibration since the date of purchese of car. The dealer (M/s Autopace, Chandigarh) and Engineer of Maruti Suzuki Ltd. tried their best to rectify the problem, but in vein. They have also tested the car for more than 11 days at workshop but the problem remains same. It has also come to know that all A-Star cars have this problem. I think that this problem may be due to wrong desine. I had spent my hard earned money to purchase this car but performance of this car and dealing of dealer/ manufacturer broken my heart. I had been harassed by the dealer and representative of the manufacturer by calling me at workshop again and again but they have failed to remove the problem. I requested M/s Maruti Suzuki Ltd. to take this car back as the car has a non remediable manufacturing defect. But it is very sad that inspite of my long correspondance with Maruti Suzuki Ltd., they have not taken the matter seriously. They have played very irresponsible role to solve the issue. I think they are just trying to pass the warranty period. Finally I had to knock the door of Cosumer forum Chandigarh. I hope that I will get justice soon. New buyers should  listen the lesson from my story if they have planned to purchase the A-Star.

Jaswinder Singh

Mohali

098155-XXXXX