Excellent build quality of the car, Dealers should be more friendly

 

Exterior Very good.

 

Interior (Features, Space & Comfort) Average.

 

Engine Performance, Fuel Economy and Gearbox Promising.

 

Ride Quality & Handling Very good.

 

Final Words Dealership - in Mumbai we only have three dealers. I visited Shaman cars in Worli, and hopeless customer service, cannot handle too many eager VW Vento buyers. But the dealership in Sion is excellent. RK Gopal very helpful. When I booked they had to ask if the particular color can be booked. Excellent build quality of the car. But 5 months of waiting list reminds me of Dzire Diesel waitlist. Maruti is excellent in customer service can VW dealers match? This is my only concern!!

 

Areas of improvement Dealers must be trained by Maruti Dealers. I am driving a Dzire ZXI and despite Maruti cars selling like hot vada pav, their dealership and  service centres are very good. VW dealers should be more friendly else they will be drubbed. I test drove the car and  feel the car is technically very good. But VW should have thought that Indians are looking for finer cars with modern technnology and toys and not just a good car on 4 wheels, steering and brakes. We used to be deprived of good cars in the past, but now we demand good technology as well as asthetics.

 

Very good build quality, presence, fantastic drivelability and suspension, classdashboard too boring, music system(ancient!!), what a waste...