Good machiene bad dealers

I am planning to buy a car of C+ segment. I have read many reviews pointing good towards Optra Magnum. I also took a test ride of  optra magnum. It was really a wonder machiene. The engine was responding to my feet. It was a wonder testride in city as well as on highway.

 Immidiately I finallised the vehicle and negotiated the price with dealer ( Dynamic Motors , Chandigarh). He offered me the discounts (in writing) if I buy the vechicle before 29th feb 08. But when I got my loan sanctioned and gave the down payment by 25th feb 08 the dealer refused to give me the discounts and just said that it was a miscommunication from there side and can not give the discounts. This was the time when I felt that I was strangled by the dealer and no one to listen me.

There were no customer care No's or e-mail ID's and no GM officials. Undoubtedly the machiene is too good but wat about the customer service , what would be the after sales service if before sales service is of that type. Suggestions from my side to GM is to increase the service standards of their dealers. Presently dealers of GM does not stand apart from dealers of their competitiors.

Superb machiene , value for moneyWorse dealers with no commitment levels