செவ்ரோலெ பீட் யூசர் ரிவ்யுஸ்

My Father in law purchased a Chevrolet Beat (reg.no. UP50Z8300) for me in 2011. On March 25th night there was some problem with the clutch so I called the customer care executive and they connected my call to the local dealer who arranged a crane for lifting the same at around 10 PM. I paid 2500 for the service.

As per the estimate provided earlier the value of service came out to be 17000 approx. But I got a next call stating there are other failures also which costs me around 55500 more for some other spares (Details attached). The revised estimate is now 73000+taxes.

Please note that for a car of 5Lakhs landed, I have to spend nearly 20% of the charges for spares replacement and that too within a span of 4-5 yrs. I am still unable to understand that why should I buy/ recommend a car to my colleagues which has such a high value of spares and maintenance cost at the end of 4-5 years.

I am getting my car repaired as presently I have no other option rather than to continue but this is for sure that I will circulate this information to my colleagues/ friends that they should never go for Chevrolet cars. I have other cars also like Ford, Suzuki Alto K10 and they are already more than 5-7 years old and still maintenance cost has never exceeded 4000 rupees.

I am surprised that I called customer care also regarding this and they assured me to settle the issue and call me in next 30mins but I did not get any response.

Hope this company does well in near future.