फ़ोर्ड एस्पायर [2015-2018] vs होंडा अमेज [2013-2016]

3 Ratings

7 Ratings

Horrible spare parts management and customer relation

<p>Exterior : Excellent&nbsp;</p> <p>&nbsp;</p> <p><strong>Interior (Features, Space &amp; Comfort): very good</strong></p> <p>&nbsp;</p> <p><strong>Engine Performance, Fuel Economy and Gearbox: not good</strong></p> <p>&nbsp;</p> <p><strong>Ride Quality &amp; Handling: ok</strong></p> <p>&nbsp;</p> <p><strong>Final Words:&nbsp;</strong>I got an accident on 1st of November evening and immediately took it to workshop ( Kaikan Ford) on very next day morning. From the workshop they said as the car is new so they don't have all the spare parts so it will take 3 days to get them. When till 12th the spare parts didn't arrive I had lodged a complaint to Ford India. Ford India's Customer relation person Husna Banu took my case and promised to update me from time to time which she never did. Just when dealership on 17th afternoon received the spare parts then she called to say it will reach in the evening where as matter of fact the parts actually reached workshop. Then on 18th I received the car and the workshop guys honestly told me that one part is still missing and they have fixed the accident affected part till the time the part arrive so that I can use the car till that time.&nbsp;</p> <p>After that Husna Banu called next day that if I am happy with the dealer's repair work, without knowing that still they are waiting for a part from Ford India. When I told her that she promised to look after the matter and again vanished. Till date no reply for my mails not even a call to update me when the part will arrive, if I call they say trying their best without giving a concrete answer. It's 25 days since I took the car to Ford workshop. Please think twice before purchasing a Ford Product. Very sorry to say that too much incompetent people they have employed.</p> <p>&nbsp;</p> <p><strong>Areas of improvement</strong>&nbsp; : mileage, pick up, spare parts management and customer relation&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>Look, Style, ComfortPick up, mileage, spare parts management and customer relation

Perfect 10 for First Time buyer..

<p>Its my first car and someone else drove it to my house for delivery so now you know how much I know about driving .. Having said that, i researched for almost 2 years and seen plenty reviews on Youtube. I was utterly confused what to buy for my first car. Well if you know how to drive then probably you can make some choice by driving the test vehicles, however all the test drive pieces are tuned up so you won&rsquo;t get what you have tested. So it&rsquo;s not always about how the vehicle drives in your test drive. And for this particular vehicle, even reviews were not available from any of the reliable sources. In utter dilemma I just decided to look for three things:</p> <p>Company Reputation, Specs on Paper, My own Instinct&nbsp;and you know what, it did paid me to own one!</p> <p>I am a former employee of a Japanese Company and for sure i know that they do what they say. And they do it for the name they carry rather than money they charge.</p> <p>So all in all, it was a calculated risk at the time of purchase.</p> <p>Read on for a detailed review.</p> <p><strong>Exterior</strong> Its not a merc but how dare you even dream to own a merc in 5.85L. What you get is "the best character lines, from chrome grill and a well-integrated boot". Its way better than bestselling swift desire (snapped on boot over a reluctant swift) or Hyundai Xcent (Its even crampier than a hatchback) or Tata Zest (hey ! its Tata man, how dare you expect anything sportier than a 407 truck).</p> <p>And you know what, even in the lowest model EMT, they won&rsquo;t give a ugly cutout for fog lamps. The front bumper is purely pristine, without any cheap cuts/grooves.&nbsp;</p> <p>So, it is the best looking car in sub 4 meter sedan category. mark my words, Honda did a great job in styling the car and they nailed it in a big way.</p> <p><strong>Interior (Features, Space &amp; Comfort)</strong>&nbsp;You sit inside and first thing you notice is the space. The cabin is sound proof and very comfortable. Seats are with good back &amp; thigh support. Two tone beige interiors , all 4 power window, power steering, central lock, leather seat covers is standard even for the lowest version.&nbsp;</p> <p>The instrument panel is the simplest one and literally they give nothing in EiMT. Which I purchased. Well its a blessing in disguise as I spent some 18k for AVN, 1k for Reverse cam,900 Rs for wheel cap, 3k for 3d Mats &amp; 1K for Remote keyless entry and vola! Its even sportier than a fully loaded Zest for fraction of pricing. If you sit inside my Amaze E MT, i bet you will ask from where i purchased the stuff. Well just a hint though. God made human and rest is all made in china.</p> <p><strong>Engine Performance, Fuel Economy and Gearbox</strong>&nbsp;I dont know much about engines but having said that, it picks the whole vehicle nicely, never runs out of power even on 2nd gear and AC on. The gear stick never vibrates, so it has a very refined petrol engine and a very silent cabin. I am drawing 14.5 to 15.5 Kmpl in city &nbsp;driving. I know you would throw this in disbelief but tell you what, just try to drive the car so that the ECO light is always on and you would see it will give even higher mileage. Its not a nano so dont expect 25 kmpl.</p> <p><strong>Ride Quality &amp; Handling</strong> It is indeed a pleasure to drive this peppy vehicle. I learnt how to drive a car in this very vehicle. The steering wheel gives you confidence while on road. The handling is perfect. Recently I have driven a Hyundai grand i10 and felt like tumbling at the sharp turn. Desire gives you a feel like you are towing a mini truck.&nbsp;</p> <p>The longest trip i did was of 200 Kms and i know its nothing. But what I learnt is, it creates a sense of confidence on road and want you to love driving. You won&rsquo;t get tired by driving it and that&rsquo;s what matters to me.</p> <p><strong>Final Words</strong>&nbsp;Its a very nice car with very balanced profile, It has a nice &amp; peppy engine, lighter curb and spacious cabin. Engine immobilizer, power windows, power steering, dual tone interiors, a very powerful AC and the name Honda. I just admire it whenever I drive it.</p> <p>So for the non-so-known, non geeky, regular office going, low on budget fellows, I say just go for it. Forget about regrets, you will love it to drive and people envy you for owning a Honda in less than 6 Lakhs.</p> <p><strong>Areas of improvement</strong>&nbsp;I wish Honda could give more accessories for the Car. I would have fitted a power assisted side mirrors. :)</p>Class Apart, Zero Noise cabin, Huge interior space, simple yet classy styling, nice handling,Finding accessories is difficult, Long waiting list