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    Skoda Rapid [2011-2014] User Reviews

    Looking for Skoda Rapid [2011-2014]? Here are the reviews and ratings by Rapid [2011-2014] owners from across the country.

    Rapid [2011-2014] Image

    3.3/5

    123 Ratings

    5 star

    11%

    4 star

    37%

    3 star

    25%

    2 star

    17%

    1 star

    9%

    Variant
    Elegance 1.6 TDI CR MT
    Rs. 9,74,247
    Last recorded price

    Categories (out of 5)

    • 3.9Exterior
    • 3.8Comfort
    • 3.6Performance
    • 3.5Fuel Economy
    • 3.3Value for Money

    All Skoda Rapid [2011-2014] Elegance 1.6 TDI CR MT Reviews

     (34)
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    • 12 years ago | Naveen Chandran

       

      I drove my beloved Maruti Swift for 5 years and it was time for a Sedan. After reading various reviews and test drives finally narrowed on Skoda Rapid TDI Elegance (What looked to be a promising launch by Skoda). The black beauty was delivered on 7 March 2012. We all just loved the vehicle.

       

      But, the joy didn't last long, end of April I have noticed that all of a sudden the right rear wheel is out of alignment and took it to service center on 2nd May. The guys at service center had no clue of what could be the reason behind it; they inspected the vehicle for 2 hours and replied that Skoda technical team will have to check the vehicle further, since there was no evidence of an impact and it looked like the rear axel is bent.

       

      There starts my bad fortune, after numerous follow ups with Skoda India Customer Care on 22nd May, I received the below from Soda India Customer care head, Bangalore

       

      "Thanks for your mail,

       

       

       

      We sincerely regret for the inconvenience caused to you, We had taken up the concern with Skoda technical team and understand that the type of damages occurred in your vehicle is due to transfer of sudden shock forces directly to the suspension components via wheels while travelling on very rough roads at considerable speed, means these momentary sudden forces directly travels to the suspension components without damaging the road wheels. So, on technical point of view, these concerns can’t be considered as manufacturing defect and does not fall under the purview of warranty/goodwill, Hence we suggest you for claiming through vehicle insurance. 

       

      Regards,N.Seshathri | Customer Care "

       

      I was surprised to note their quote “while travelling on very rough roads at considerable speed”, and I was left unanswered when asked Skoda for explanation of what this actually means. I am neither a competitive racer nor that I have driven car in high speeds on bad roads. Imagine someone driving a new car which is worth 11.5 lakhs on bad rods and high speeds!!!! I am a family man and most of the time we travel together (including my 2 year son).

      Anyhow, I have written to Skoda executives and not response yet, when called Customer care head, he informs that they will stand by the investigation by their technical team (whether it is right or wrong). But when asked to prove the statement he was left with no answer. Now, I am advised to claim the expenses under insurance and told that, dealer will help you claim insurance (They can nicely narrate a forged story, since to claim the insurance there are no evidence of an accident, not even a scratch on the vehicle!!!)

      Now this raises many questions in my mind, does this mean Indian roads conditions are not suitable for Skoda Rapid? What is the guaranty of this parts being intact once it is repaired? Does this mean the Rapid can only be run in slow speeds and only on highways?

       

      I also came across to some news from the service center that same problem existed in Octavia as well.

       

       

      I deeply regret my decision of buying a Skoda Rapid spending 11.5 lakhs of my hard earned money and receive such pathetic customer services. The Quality Skoda offers was not seen at all.I plan to take it up with the consumer court.

       

       

       

      Looks, Fuel economy, Great diesal engineTerrible support from Skoda India, Interior quality.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage21 kmpl
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    • 12 years ago | Pkumar

      Exterior It looks good and sturdy.Exterior Skoda has managed to revamp a seemingly good exterior design of the vento into a more bold and muscular one with the restyled bonnet and the typical skoda grille.The sedate front end was the least exciting part of the vento.

      Interior (Features, Space & Comfort) There is no complaint in  spce and comfort. Some features like usb and controls on strearing are missing.

      Engine Performance, Fuel Economy and Gearbox Engine is very cools and smooth. Fuel economy is as claimed by Skoda.

      Ride Quality & Handling Excellent.

      Final Words Except dealer service everything is fine. Sales boys bahaves while enquiry that they are giving us free. They behave abnormally while asking about accessories. While asking more details, they say, if you want to take this book it now or leave the showrrom.

      This is not in one showrroom. I have checked in various dealers in Mumbai, Navi Mumbai, Aurangabad and Kolhapur. Before buying this is the behavoiur, I can only imagine about the post sales service.

      Areas of improvement Behaviior of slaes guys in showrroom.

      EverythingDealer service, worst behavoiur of sales boys in showrooms
      Rating parameters(out of 5)
      4

      Exterior/Styles


      3

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forFew hundred kilometers
      Mileage17 kmpl
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      31
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      3
    • 11 years ago | Mr.Singh

      You may want to take time to read this and decide, if you wish to buy a Skoda product or not.

      Please be advised that those who plan to buy a Skoda Rapid should expect no customer service or car service from Skoda service centers at all, especially in NOIDA.

      Also please be cautious that Skoda India will be least bothered to help you in case of dire need.

      I have a lot to tell, but would restrict my experience to be shared in this forum / review as –  not worthy enough to spend a huge money buying Skoda products, especially Rapid.

      If you can, in any way, afford to leave your Skoda car at a roadside, in case the engine comes to a halt suddenly, go ahead and buy one. No one in India is going to come and rescue you from the problems and painful moments that you will experience. The Skoda roadside assistance program will also fail to provide you support.

      Car Make: Skoda Rapid 1.6 TDI Elegance MT; Manufacturing Month / Year: January 2012

      After my car's first service in Feb 2013, there were many things which were not upto my expectations, especially when you are paying for them. Anyways, let me give you a brief summary of the critical and painful expereince with Skoda. The intelligent service engineers and highly ambitious customer advisor / supervisor overlooked the problem I was facing with the engine, which resulted in a constant engine and glow plug warning light always on and flashing, followed by a complete breakdown of my newly serviced car the next day. I was left unattended for days and only after my constant e-mails and calls to both Skoda India and Nawab Motors Service Center, there was little which Skoda or Service Center could do. It took them 5 days to identify problem, came with a lame excuse of delay due to a faulty part (which still in not replaced and been promised for weeks now). To add to my misery, I was not provided with a courtesy vehicle (considering they “promised” me one over phone – some, so claimed, senior person in customer care called me from Skoda India on 4th day of my car at service center).  

      This car, which still misses some critical engine parts, runs at “mercy” of Skoda and I, have to drive the car on mercy of God.  All the trust and promises Skoda made during the sale of the car, are worthless and have no value.

      Today, the car doesn't have a responsive steering and misses during gear shifts. I wish if I can take this matter to a law, but then, a common man can does not have time for all this. Instead, I have ensured that Skoda products are not purchased from my organization (where I work).

      Let me re-iterate – please do not spend your hard earned money and precious time with this “zero customer focus and insensitive to customer” company.

      Instead go for a product from another well established car brand in India.

      For me, I am going to sell this Skoda Rapid immediately, probably wait for some time to relax, unwind, re-energise myself and buy a good product from an automobile company of good repute and a better customer experience.

      Anyone, who wishes to reach out to me, please do so. I have all communications in e-mails which are sufficient to prove my bitter Skoda experience - with details of Service Center and Skoda India key persons.

      styleengine
      Rating parameters(out of 5)
      2

      Exterior/Styles


      2

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage17 kmpl
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      21
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      0
    • 12 years ago | Nagendra

      Exterior Looks like fabia sibling from front , from side its like superb , from back it looks like laura.

      Interior (Features, Space & Comfort) Beautiful interior with two tone mocca ivory colour.

      Engine Performance, Fuel Economy and Gearbox The best car in diesel, all skoda diesel cars gives exellent mileage.

      Ride Quality & Handling Superb braking,From the beginning skoda is known for safety and comfort.

      Final Words No compromise in quality and pricing, Built quality is good, Air bag is available for Mid variant also. For petrol you can choose automatic variant. Good service interval. less noise, No vibrations.

      Areas of improvement It could be More Awesome if they increased More color options, They given same color option as Fabia they have given same fabia type 14 inch wheels (On mid variant). it could be better if increased. And steering mounted audio control. Only Mp3 player is given, DVD option shold be given atleast for the Top end. No skoda vehicles are having DVD player Not even For SUPERB.

      Interior, Comfortable drive , Boot space , leg spaceSame Fabia looks ,
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forDid a short drive once
      Mileage20 kmpl
      Was this review helpful?
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      15
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      4
    • 12 years ago | Hemika

      Exterior Nice, apart from the outer design where the windows go up and down from. a very old school design used there, so it  gets filled with dirt and dust. shocking design use in todays age and time.

      Interior (Features, Space & Comfort) Decent but for the top end ,after paying 10.20 i would expect atleast an mp3 player. wish the child lock was automactic and not manual.

      Engine Performance, Fuel Economy and GearboxMy engine is of poor quality or whatever, it keeps showing up warning displays. the cars been for servicing. the situation has still not improved. fuel economy is ok for a diesel. the gear box is alright.

      Ride Quality & Handling Good.

      Final Words Bought in April,this car has been nothing but trouble. First one week it kept pulling to the left. The service staff at moti nagar had oversmart and false explanations for this.I noticed from the data base that all rapids for servicing that day had the same problem.It took me three trips to the service station and I m still not fully satisfied that the problem is resolved and another problem props up:- the warning displays of the car keep coming on. Took it for servicing. The problem is still not resolved. another problem that one fin in the air blower was lose , when i gave it for servicing ,they returned it with all fins broken. I v complained to them,and have nt heard since then.Called up their customer care like 50 times since i v bought this car. They need to be held responsable.My car has only one 1500 kms and its a diesel. PLEASE NO ONE BUY A SKODA. THIS IS FROM PERSONAL EXPERIENCE. YOU WILL REGRET IT.

      Areas of improvement Improve the quality. make a better engine and LEARN TO RESPECT YOUR CUSTOMERS, there are a 100 car makers for us to chose from.

      Just the lookPoor quality, not for the indian roads, unrealiable engine, bad customer service.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      2

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage12 kmpl
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      13
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      2
    • 12 years ago | Pawan Kumar Jha

      Exterior A typical SKODA plush looks, though many are upset on its elderly brother look of a Fabia. Looks a no nonsense car from design prospect, very refined and elegant cuts. A very eye catchy sedan.

      Interior (Features, Space & Comfort) Again simple in looks, but plush with loads of features to use. Precisely a look drive luxury car for those who believe and love CLASS!! The rear AC could have been bit more effective. Multi features to use and enjoy.

      Engine Performance, Fuel Economy and Gearbox Typical SKODA engine, the hotter - the better performance. Very miser in consuming fuel(diesel) and heartful in giving mileage. Engine response too good at higher speed. Amazingly the 5th gear can be used at a speed of 40 also. With 240 torque. High level of confidence. Gear shifting not the very best, but still too good.

      Ride Quality & Handling The riding response is very acknowledgable and does not gives you a feel of a diesel car. very refined handling and aptly interacting with its support in kitty.

      Final Words VALUE for money, why waste 11.2lac for a Hyundai 8 months wait time. The KING has arrived, go and fall in love with it (Diesel Elegance) :) 09/10

      Areas of improvement Floor divider in rear, Inclussion of USB, Reverse sensor has to be there in a 11 lac car,Steering mount controls,no mention of version in the rear (i.e Ambition or Elegance etc).

      Looks,Fuel Economy,Engine Noise,Features, Value for moneyUSB Missing,Reverse Sensor,No Steering cover,Too high wall on the floor at the reverse seat
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forDid a short drive once
      Was this review helpful?
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      12
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      1
    • 12 years ago | Anurag

      Exterior good look

      Interior (Features, Space & Comfort) review mirror need to improve at night time. Defogger is not installed properly. Head light of backside vehicle is scattered. Back review mirror should be installed to make the visibility during reverse.

      Engine Performance, Fuel Economy and Gearbox excellent performance

      Ride Quality & Handling It seems to be a very good experience  as on date with 9 k KM. It feel very sturdy and stable however sometime initial pick-up is lacking while overtaking.

      Final Words Overall experience Good  but worst service experience. I am having problem which is open since last 10 days but no buddy is responding as on date. I bought car from Europa in Pune and faced worst customer support experience as compared to Tata Motors and Maruti cars I am having.

      I have escalated to Skoda customer support as well but no action till date.

      I hope to get this resolved or don’t know how to enforce company to resolve my problems.

      Areas of improvement excellent customer support.

      Great PerformanceBad quliaty music system and accessaries
      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage20 kmpl
      Was this review helpful?
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      8
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      0
    • 8 years ago | Ajit Shrikhande

      Hi, I have gone through many peolple reviews for this car. Think most of it are biased and to make bad mouth about the brand Skoda. I've my rapid 1.6 TDI elegance CR MT and m most happy with the car.

      I've run the vehicle around 28000 kms. It's hassle free. I on't comment on interior, exterior as many car gurus doing only this in their reviews.

      My experience with the vehicle is driven zt 70 kmph with some keenness n it gave fuel economy > 30 kmpl ( not joking ). I driven around 1500 kms in 55 ltr diesel .

      It's driving capability is really unmatched with other cars in segment. It's equipped with adequate safety features. Completely owner driven. you can enjoy the drive as long as you want.

      You padle hard it gives you performance. You padle light it gives you optimum efficiency.

      Maintenance : - I have good experience wiith skoda dealer shrine auto kolhapur, Service cost - 5500 rs. for 15000 kms servicing. not bad.

      I had compared Verna, city diesel, sunny n vento while purchasing this car. Technically it stood superior than all . the 1. TDI engine is really balanced for economy n performance.

      I suggest to people looking for sedan in this segment in few words as below,

      "Never use degraded n unsafe car which has good resale value , but go for

      this car for safe n pleasure n have owner satisfaction"

      thanks . you may ask your queries n doubts regarding skoda rapid.

      Great Fuel Economy, Perfect for Handling, Ultra Light Power SteeringNothing
      Rating parameters(out of 5)
      4

      Exterior/Styles


      4

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage27 kmpl
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      7
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      0
    • 4 years ago | Anmol Agal
      One of the best car in the pre-owned market for those who want that thrust of experiencing a premium feel along with great engine performance. The best part is that it still doesn't make you feel outdated you have safety checks performance checks and overall checks.
      Rating parameters(out of 5)
      4

      Exterior/Styles


      5

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
      Was this review helpful?
      Like Button
      5
      DisLike Button
      2
    • 10 years ago | Kulbhushan Sharma

      Exterior Good.

      Interior (Features, Space & Comfort) Seats and space is quite nice. Built for 4 people. 5th seat (rear middle) is quite small and not comfortable due to rear ac vents.

      Engine Performance, Fuel Economy and Gearbox Engine performance is good.

      Fuel economy is not good, I am getting 15-16 km per liter while I was told that it's 20-21 km per liter. I drive about 80 km per day.

      Ride Quality & Handling Very good.

      Final Words I bought Rapid about an year ago and done more than 19K on this car. Here is my assessment.

      1) After Sales is not good at all. Various pending items got closed after 4-5 months of car delivery.
      > Car registration, proper accessories as bought.

      2) Mileage is not great. Particularly in summer with AC running. At best 15-16 km while they claimed 19-20 km per litres.

      3) Parts availability is major concern. Once your car goes for any part, just pray to god to get it back soon. I had it 2-3 times and I was really disappointed.

      4) Engine is not covered underneath. My car's engine chamber got broken after being hit by a small stone. Luckily my house was very near otherwise engine would have got seized.

      5) After visiting service centre few times, I felt that expertise is missing from technicians. Recently, there was a noise coming from my car, about 7-8 technicians heard that noise but nobone could identify the reason. They recorded it to probably send it to Skoda.

      6) You cannot get your car serviced other than Skoda dealerships otherwise your warranty gets void.

      Overall not recommended to new buyers unless skoda improves it dealership in short run.

      Areas of improvement Mileage, Underneath protection, After Sales service, Parts Availability, Service technician expertise.

      Overall solid built, good pickup, electronic console for displaying statistics on mileage etcParts Availability, Service technician expertise
      Rating parameters(out of 5)
      3

      Exterior/Styles


      4

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      2

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage15 kmpl
      Was this review helpful?
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      3
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      0

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