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    Short review

    7 years ago | Gaurav Sharma

    User Review on Renault Kwid [2015-2019]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    All-over the car is Good for a new user, who have not driven the car much enough , good for family. But after sales the service is worst. I bought the car last month June 27th and I diagnosed that one of my tyre is faulty and it has a manufacturing defect, Renault gave me the J.K tyre . I asked them to replace it they said that the J.K tyres engineer is saying it's not a manufacturing defect and it's my fault , my car has not completed even 500 km at that time. It's been over a month since I am following up with them And nobody is giving me proper response and even after I complained at toll free number they said somebody will call back, but nobody called back ever. They tried to sell out a tyre of 2500 Rs into 4500, there executives are saying that they are not responsible for the tyres warranty as they are not the manufacturer and they said I have to pay 50%/for tyre. I wasted my money for Renault car and worst thing that I have purchased the extended warranty as well.

    My suggestion not to go for any Renault car even Duster, Scala, Kwid, Pulse, Lodgy they have dumb team of engineers and that don't support there own customers.

    Any questions. Contact me at 

    Gaurav Sharma

    9654XXXXXX

    XXXX

    Design , space and A.CPost sales service , service centre Attitude towards customer , engine power with A.C on
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