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    Dont buy Nissan

    11 years ago | Lokesh

    User Review on Nissan Micra [2013-2018] XV Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    2.0

    Performance

    4.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    My dear friends,

    Please don’t buy Nissan cars, My car which is just 3 month old & I met with Minor accident on 28-10-2012 which has damaged by right front part, I drove vehicle to Nissan dealer on 29-10-2012 & Today its 28-11-2012 & still Nissan says they need another 10 days to get parts to repair. Nissan service center (New Nissan) ordered for parts, They didn’t got parts for  3weeks,

    I called up Nissan regional service head Mr  Nitin gupta (9167XXXXXX), For my fate I found him  so arrogant & uncultured that he directed me to call service dealer to take update on parts & hung phone on my face, I sent him sms back saying am going to update this in all blogs & reviews which is max what a nissan customer’s can do, he didn’t bother to call me back.

    I sent couple of mails to Nissan customer support customercare.nissan@hai.net.in, No one called me yet to hear my pain. Finally parts arrived at service center after 3 weeks &  Service center took 4days to fix simple parts to discover that there is some more parts required for which I have already informed them in beginning that these parts need to checked.

    Now on 23rd Nov they have ordered parts again as emergency requirement, Today its 28th Nov & post giving my peace of my mind to dealer, Service manager says he is help less due to Nissan will take 7 ~ 15days to supply parts which are ordered as emergency requirement.

    My humble request to all is not to buy Nissan, If u buy Nissan u will be ashamed of ur self like how am feeling.

    It’s becoming torture for me calling every time to service center to take update, These uncultured & ruthless service partner who don’t have any courtesy to call customers to update on their Car,

    I am daily travelling by Cab after investing 6.6Lacs on Micra XVD, I regret for not buying cars like Maruti, Hyundai, Honda & Toyota. These companies have not outsourced service to others,

    Lot of blogs says that am not alone to face these problems. There are plently who are regretting buying Nissan. Nissan has outsourced their service to Hover company & Nissan is unaware their customer horrible situations. Micra is not designed for India roads, It has lowest road clearance & any small spead breaker can hit below chasis,

    I have made up my mind now that I am going to put sticker on my car in big letters as below once I get my car ready, which is not known when it will be ready. To be branding on my Car “Don’t buy Nissan, Nissan don’t have parts & service backup to repair by 2 months”. “If u can wait 2 months for repair then please buy this ugly bug”.

    After Anti Nissan branding I will travel all over Delhi NCR for my Life time till I can make every1 aware for not to buy Nissan.

    Regards

    Anti Nissanite

    Lokesh

    9818XXXXXX

    Fuel economyPoor spare parts supply, Untrained Service center, Low ground clearence, Uncultered service staff
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