Maruti Suzuki Ciaz User Reviews

Looking for Maruti Suzuki Ciaz? Here are the reviews and ratings by Ciaz owners from across the country.

4.3/5

501 Ratings

5 star

58%

4 star

29%

3 star

2 star

1 star

Variant

All Versions

Rs. 9,39,737

Avg. Ex-Showroom

Select Your Variant

All Versions
- All Versions
Sigma 1.5
- Petrol
- Manual
- Ratings 4.9
Alpha 1.5
- Petrol
- Manual
- Ratings 4.7
Alpha 1.5 AT Dual Tone
- Petrol
- Automatic
- Ratings 5.0
Zeta 1.5
- Petrol
- Manual
- Ratings 4.8
Delta 1.5
- Petrol
- Manual
- Ratings 4.7
Alpha 1.5 Dual Tone
- Petrol
- Manual
- Ratings 4.7
Alpha 1.5 AT
- Petrol
- Automatic
- Ratings 5.0
Delta 1.5 AT
- Petrol
- Automatic
- Ratings 4.5
Alpha Hybrid 1.5 [2018-2020]
- Petrol
- Manual
- Ratings 4.3
Alpha 1.5 [2020-2023]
- Petrol
- Manual
- Ratings 4.6
Sigma 1.5 [2020-2023]
- Petrol
- Manual
- Ratings 4.3
Sigma Hybrid 1.5 [2018-2020]
- Petrol
- Manual
- Ratings 4.3
Delta 1.5 [2020-2023]
- Petrol
- Manual
- Ratings 4.2
Alpha Hybrid 1.5 AT [2018-2020]
- Petrol
- Automatic
- Ratings 3.8
Delta Hybrid 1.5 [2018-2020]
- Petrol
- Manual
- Ratings 4.6
Alpha 1.5 AT [2020-2023]
- Petrol
- Automatic
- Ratings 4.1
Alpha 1.3 Diesel
- Diesel
- Manual
- Ratings 4.7
Zeta Hybrid 1.5 [2018-2020]
- Petrol
- Manual
- Ratings 4.5
Zeta 1.5 [2020-2023]
- Petrol
- Manual
- Ratings 4.6
Delta 1.3 Diesel
- Diesel
- Manual
- Ratings 3.5
Alpha 1.5 Diesel
- Diesel
- Manual
- Ratings 4.6
S 1.5 MT [2020-2023]
- Petrol
- Manual
- Ratings 4.6
Zeta 1.5 AT [2020-2023]
- Petrol
- Automatic
- Ratings 4.3
Delta 1.5 AT [2020-2023]
- Petrol
- Automatic
- Ratings 4.6
Zeta Hybrid 1.5 AT [2018-2020]
- Petrol
- Automatic
- Ratings 4.4
Delta 1.5 Diesel
- Diesel
- Manual
- Ratings 2.0
Delta Hybrid 1.5 AT [2018-2020]
- Petrol
- Automatic
- Ratings 3.5
Sigma 1.3 Diesel
- Diesel
- Manual
- Ratings 3.8
Zeta 1.5 Diesel
- Diesel
- Manual
- Ratings 4.0
Alpha 1.5 AT Dual Tone [2023]
- Petrol
- Automatic
- Ratings 5.0
Zeta 1.3 Diesel
- Diesel
- Manual
- Ratings 4.5
Alpha 1.5 Dual Tone [2023]
- Petrol
- Manual
- Ratings 5.0

Categories (out of 5)

4.4Exterior
4.6Comfort
4.2Performance
4.2Fuel Economy
4.3Value for Money

All Maruti Suzuki Ciaz Reviews

(273)

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Poor experience
4 years ago | Pranjali Shah
Gear box broke after 40000 km and costed a packet. Paid 1/4th of the car price just for a gear box. Also parts are not easily available and took many days to get the same. Am extremely unhappy with the car and the company service.
Rating parameters(out of 5)
3
Exterior/Styles
3
Comfort & Space
1
Performance (Engine/Gear/Overall)
3
Fuel Economy
1
Value for Money/Features
About the Reviewer
Purchase New
Driven forFew thousand kilometers
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6
2
Superior interiors ,spacious and gud pickup
5 years ago | Sudhakar
Excellent car in this segment with new hybrid 1.5 engine. By far the longest and spacious. May be drivability is not as good as verna and engine not as refined as the city while its not far behind in those areas, it excells in other areas where city and verna fall short rear seat comfort, mileage, maintenance and vehicle cost. Luxury interiors, rear ac vents from base model. Good nvh. Small downsides driver seat adjustments not very impressive, not the best of suspensions but talk about value for money, milege, service costs and Maruti reliability, I would say 5Star rating. Maruti has produced a noteworthy facelift especially the petrol version.
NANA
Rating parameters(out of 5)
5
Exterior/Styles
5
Comfort & Space
4
Performance (Engine/Gear/Overall)
4
Fuel Economy
5
Value for Money/Features
About the Reviewer
Purchase Not Purchased
Driven forDid a short drive once
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4
0
Faulty Steering - Does not auto center. DO NOT BUY CIAZ
4 years ago | Kiran
Bought a 2nd hand ciaz petrol zxi when it had just clocked 2000kms. Pros- very spacious, good features, great mileage Cons -POOR handling, Steering does not auto center I have been facing the steering auto centering issue since 7000kms. Showed it at many maruti service centres and they deny the problem. My vehicle has crossed 33000kms now. The problem gets worse with time. Atlast one service centre told me this is how Ciaz steering is and nothing can be done about it. My hand starts aching within a short span of drive, forget going with this vehicle on hair pins. This is a manufacturing defect. DO NOT BUY CIAZ. Maruti has to do something about it. I wrote to maruti people and Nexa people and they are least bothered
Rating parameters(out of 5)
5
Exterior/Styles
5
Comfort & Space
2
Performance (Engine/Gear/Overall)
4
Fuel Economy
3
Value for Money/Features
About the Reviewer
Purchase Used
Driven forIts my mate since ages
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4
0
A Great Combination of Performance and Value .
2 years ago | Utsav Sahay
To start with I purchased my Ciaz from Reliable Motors Nexa Outlet in Dhanbad Jharkhand. The process was very smooth as I had to visit the showroom only once before taking the delivery that too just for booking my vehicle, the vehicle was delivered to me on the promised date. I am a driving enthusiast and my running is mostly on highways and drive close to 3200 to 3500 kms per month. Ciaz has never let me down on highways in its power output, comfort or mileage. I have driven this car for 700 kms at a stretch including bad roads of Bihar but never felt that driving talking a toll on my energy levels. Such is the driving comfort of the car. The only major mechanical change in my car till date is of the front brake pads.@ 25000 kms . The car has done 35000 kms till date without any mechanical problems. I am fully satisfied with the performance.
Rating parameters(out of 5)
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Driven forFew thousand kilometers
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4
0
Best sedan in the segment
3 months ago | Rakesh Kumar khindawat
I've been using the car for 5 years now, I have experienced the best-of-class comfort in this segment and the best thing is has the lowest service cost and comes with the trust of Maruti so highly recommended if you are looking for a sedan in this segment.
Rating parameters(out of 5)
5
Exterior/Styles
5
Comfort & Space
5
Performance (Engine/Gear/Overall)
4
Fuel Economy
5
Value for Money/Features
About the Reviewer
Purchase New
Driven forFew thousand kilometers
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4
0
Peace of Mind
2 years ago | Abhishek Kumar Verma
I bought this car because its longest in segment, widest in segment, highest ground clearance in segment, biggest boot in segment, most spacious inside in segment, highest mileage in segment, unique hybrid tech in segment, first car with touch screen in segment, first car with projector headlamps in segment etc.
Rating parameters(out of 5)
5
Exterior/Styles
4
Comfort & Space
4
Performance (Engine/Gear/Overall)
4
Fuel Economy
5
Value for Money/Features
About the Reviewer
Purchase New
Driven forIts my mate since ages
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9
6
The underdog
6 months ago | Rohan Gardner
Using the car since 2018, It is free, mile muncher on the highway, comfortable, driven it 1100 km in a day multiple times, and not tired. Return mileage of 17 to 18 in Gurgaon & Delhi roads, done 1 Lac km in the past 5 yrs. No troubles, each service costs approx 8 to 9K done at Nexa service centers, yes this car does not have ventilated seats, adas, 103 bhp engine, however, it's a full-blown Sedan which costs 5 to 6 L cheaper than the competition and is trouble-free unlike it's German or Korean competitors.
Rating parameters(out of 5)
5
Exterior/Styles
5
Comfort & Space
5
Performance (Engine/Gear/Overall)
5
Fuel Economy
5
Value for Money/Features
About the Reviewer
Purchase New
Driven forIts my mate since ages
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9
5
Mind boggling experience
6 months ago | Vikalp Shrivastava
It has a lot of space and driving is awesome. I had purchased top model and it was worth it. The mileage is great, boot space etc. Only one con the length of the car otherwise very good experience.
Rating parameters(out of 5)
5
Exterior/Styles
5
Comfort & Space
5
Performance (Engine/Gear/Overall)
5
Fuel Economy
5
Value for Money/Features
About the Reviewer
Purchase New
Driven forFew thousand kilometers
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6
3
Do not buy Maruti Suzuki Nexa Ciaz
5 years ago | Shreeya
I suggest you do not buy the car. The maruti nexa people are not at all helpful and have little or no knowledge about their car. I bought a new ciaz car in October 2018 and it has a problem where sometimes the side rear view mirrors of the car do not open. And as we all know how necessary are the side rear view mirrors I asked the nexa people for an immediate solution. But, it has been almost 2 months and they have no idea why this problem is occurring. The car has been serviced 1 time and nexa people have looked through this problem atleast 6 times. This is a serious issue which you should consider and avoid buying this car. Thanks!
Rating parameters(out of 5)
1
Exterior/Styles
4
Comfort & Space
3
Performance (Engine/Gear/Overall)
2
Fuel Economy
1
Value for Money/Features
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Driven forFew thousand kilometers
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5
2
Review After 2 years and 22000 kms
1 year ago | Jay Kaushik
Car is super silent. 1.5 litre petrol is a gem. I have tested it on highways and city as well. Never disappoints you. Mileage machine no doubt. Cruise control is a boon. Local 16 highway 20 always. 24.5 is the max I have got AC on 5 people on board with luggage. Service cost is dirt cheap 20k service cost was 4200 including labour and balancing alignment. I love this car just because of refinement. My music player Bluetooth got failed it's under warranty so it's under replacement
Rating parameters(out of 5)
3
Exterior/Styles
5
Comfort & Space
5
Performance (Engine/Gear/Overall)
5
Fuel Economy
5
Value for Money/Features
About the Reviewer
Purchase New
Driven forFew thousand kilometers
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5
2