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    Worst After sales service... ABRA Motors chennai

    12 साल पहले | Dhana

    User Review on फ़ॉक्सवैगन पोलो [2012-2014] कम्फ़र्टलाइन 1.2 लीटर (पी)

    विस्तृत रिव्यू:
    रेटिंग मानदंड
    (5 में से)

    5.0

    इक्सटीरियर

    3.0

    आरामदेह

    4.0

    परफ़ॉर्मेंस

    4.0

    फ़्यूल इकॉनमी

    4.0

    पैसा वसूल

    ख़रीद:
    नया

    ड्राइविंग:
    कुछ हज़ार किलोमीटर

    Exterior

     Makes you feel proud for the little red rocket. Nice VW badge. 

    Interior (Features, Space & Comfort)

     Feels like a Sedan, Comfortable for 4. (2+2)

    Engine Performance, Fuel Economy and Gearbox

     Silky smooth gear shift, Average of 14 KMPL (Petrol) both city and higway with AC. Engine performance is good above 2000 RPM.

    Ride Quality & Handling

     The best Ride quality and handling amongst competietors. Its a Perfect German Machine.

    Final Words

     Service intervals - either once in a year or 15000 KMS. It is long process for after sales service.

    1. Need to book a prior appointment before service.

    2. Minimum 10 days for service and delivery.

    3. Never serviced and delivered as promised.

    4. Worlds Worst customer service and after sales service from ABRA motors chennai.

    5. You can buy this car for its build quality and car delivers as expected, but if you are ready to undergo pain  and bare it for its worst after sales service (ASS), please go ahead

    6. No itemised bill or nothing for service... simply the workshop manager will quote as 1500, 2500..etc. (Depends on his mood)... please pay and take your vehicle out.

    7. Minimum 25 calls to supervisor, workshop landline and beyond it ( ABRA Motors, chennai)

    Areas of improvement  

     Need more service centers and 10 days and above for normal service with prior appointment basis 10 days before... which costs 30 days of your time to schedule your appointment , service it and deliver it back. 

     Better dont buy this vehicle if you are in chennai and if purchased already ready to bare the pain with one and only service centre in chennai ( ABRA Motors)

    Solid build quality..HandlingAfter sales service, Never buy car or service it from ABRA motors chennai.
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